Retail Customer Service Representative

4 weeks ago


Tempe, Arizona, United States FedEx Full time
FedEx Retail Customer Service Associate

We are seeking a skilled and customer-focused Retail Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Follow instructions from supervisors and assist other team members in performing store functions.
  • Assist in the training of store team members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs and provide tailored solutions.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive compensation and benefits package.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Why FedEx?

At FedEx, we are committed to providing our customers with exceptional service and support. We are seeking talented and motivated individuals who share our passion for delivering outstanding results and building strong relationships with our customers.



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