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Landscape Account Manager

2 months ago

Barnstable, United States Kuraray America , Inc. Full time

Description:

Outerland is a growing team of landscape professionals who have a passion for our work in every aspect of a property, from the gardens and yards to irrigation and hardscapes. Our team believes that landscaping is not just a job but an art and a passion that we proudly display in our everyday work. Outerland is looking for a full-time Account Manager to join an established industry-leading team of landscape professionals You would be the primary contact for your clients, building and maintaining long-term relationships that create satisfaction, retention, and trust. You would also be actively seeking sales opportunities between both existing clients and new clients. In your experience at Outerland, you will have a time-tested sales process, a reliable, easy-to-use industry estimating system, an existing well-developed client base, and infrastructure support that is second to none on the Cape. Our employees, of course, are the very cornerstones of our philosophy, and Outerland is dedicated to taking care of our employees with an outstanding benefits package including: Competitive Pay Full Health/Dental/Vision Benefits Supplemental Benefits (Life, LTD/STD, HSA, etc.) Unlimited Paid Time Off Paid Holidays Work-Life Balance And so much more Responsibilities and Duties: Be the primary point of contact and build long-term relationships with existing and new clients Scheduling and performing site walkthroughs with clients to ensure quality and service expectations are met. Advising clients on the needs of their properties and upselling on existing services. Facilitating the resolution of client concerns to ensure renewal. Collaborates with the Operations Manager and other Account Managers to ensure profitability goals are met in alignment with contracted services and labor management. Requirements:

Landscaping experience is not required, but a can-do attitude is a must, along with the drive to learn about the rapidly growing landscape industry. Highly motivated and detail-oriented Exceptional customer service skills and problem-solving abilities Scheduling and organizational skills Must have a valid driver's license Knowledge of Google Suite (Docs, Sheets, etc) Please note that only qualified candidates will be contacted for further consideration.

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