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Enterprise Program Manager

3 months ago

Cincinnati, United States Vaco Full time

Vaco is hiring an Enterprise Program Manager for an opportunity with our client in Cincinnati, OH.
This position is fully onsite (5 days a week) in Cincinnati, OH.

This Program Manager role will act as a strategic liaison between Vaco and the client, while supporting the clients Program Management needs.

The Enterprise Program Manager will provide leadership and direction to support business objectives through cost effective use of technology, staff and business practices. Leads and develops a team of managers and skilled personnel. Is responsible for the long-term vision, development and maturation of the Project Management Office (PMO) Center of Excellence (CoE) to offer services to both the IT Department and the Enterprise. Is responsible for delivery of the Program/Project Portfolio for the Enterprise. Directs activities for multiple, complex enterprise initiatives, ensuring that the initiative's business needs are addressed effectively and as agreed upon with the business partners. Is accountable for all strategic project-related processes, tools, metrics and documentation delivering value and meeting quality standards, budgets and deadlines. Works with minimal supervision and is responsible for making a broad range of decisions, escalating to executive-level associates when necessary and updating executive-level associates on a regular basis.

Position Responsibilities:

  • Develops and executes on the Enterprise, IT Departmental and PMO visions, goals, priorities and values.
  • Builds and matures a Center of Excellence (CoE) with the following responsibilities:
    • Works with senior management in the development of the strategic direction for the program management delivery initiative for the Enterprise.
    • Uses expert-level knowledge and skill in the PMO discipline to build and mature best practice program and project management methodology (based on PMBOK), tools, metrics and training across the Enterprise.
  • Plans, allocates and deploys resources effectively and efficiently to meet strategic goals.
  • Plans, leads and manages initiatives effectively by delivering on committed value, dates, budget, scope and quality.
  • Develops and manages within departmental, portfolio, program and project budgets and report on variances.
  • Ensures adherence to IT and PMO standards, processes and alignment across the organization.
  • Follows standards to negotiate effective agreements and ensure quality deliverables.
  • Owns and manages vendor relationships as applicable.
  • Develops effective client and business relationships and credibility.
  • Supports the day-to-day operations of the business and shared services units. Develops and meets service level agreements (SLA) and key performance indicators for applicable PMO services.
  • Acts as a change agent across the enterprise for PMO services.
Required Skills:
  • Minimum of 10 years of professional IT management with at least 10 years of direct personnel management experience. Experience to include:
  • Successfully setting, implementing and achieving team goals.
  • Establishing a work environment that is committed to collaboration and excellence when working with the team and business partners.
  • Providing effective feedback and influencing others to initiate a recommended course of action to solve a problem or increase efficiency.
  • At least 10 years as the project manager/program manager for delivering multiple large-scale complex projects and programs.
  • Coaching and mentoring project managers.
  • Experience building and managing a PMO, which includes determining program/project management delivery services to offer the Enterprise based on business needs and capacity, planning and aligning resources to services and programs/projects, developing program/project management skills both within the PMO and within the Enterprise, partnering and collaborating with key stakeholders for successful program/project delivery, continually improving program/project management processes and integrating them into the various methodologies, developing program/project management training that can be used internal and external to the PMO, and defining and tracking delivery metrics.
  • Proven strategic thinking from concept to implementation to facilitate solutions that drive results and have a valuable impact on the organization.
  • Demonstrated in-depth business knowledge and experience in Enterprise-wide operations, products, programs, technology platforms, distribution channels and competitive landscape.
  • Demonstrated knowledge and the ability to coach on IT technical concepts such as application development, data management, business analysis, testing strategies and tools, integration, security and/or data center and infrastructure concepts and how they integrate together to build a quality solution.
  • Proven successful experience and proficiency in portfolio, program and/or project oversight, requirements development and IT governance.
  • Demonstrated ability to function or lead on program and project level, in both a leader and a participant capacity, on business, software and infrastructure projects.
  • Proven experience in tailoring and implementing diverse program/project and development methodologies, including waterfall, agile and iterative.
  • Demonstrated use of strong listening, communication and presentation techniques. Verbal and written communications are to conform to proper rules of punctuation, grammar, diction and style.
  • Proven successful experience on identifying moderate to complex problems, quantifying problems and providing effective resolutions.
  • Demonstrated adaptability when required to adjust to multiple demands/deadlines, shifting priorities, ambiguity and rapid change.
  • Demonstrated attention to detail with excellent organizational skills, time management and the ability to prioritize workload demands for the team.
  • Proven high emotional intelligence, sound judgment, and Enterprise and team thinking.
  • Proficient skills in word processing, spreadsheet and presentation applications.
  • Proven skills in technical writing, flow charting and process modeling methods.
  • Proficient in Microsoft Office (Excel, Access, Word, Visio, MS Project and PowerPoint).
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here .
  • Virginia residents may access our state specific policies here .
  • Residents of all other states may access our policies here .
  • Canadian residents may access our policies in English here and in French here .
  • Residents of countries governed by GDPR may access our policies here .
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.