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Security Receptionist

4 months ago

Plano, United States Marksman Security Full time

Overview:

Marksman Security Corporation is hiring immediately for Security Receptionist who can deliver a concierge level of service while maintaining a safe and secure environment for our clients.

Days, nights, and/ or weekend work availability is a must. The ideal candidate will have experience in customer service, guest services, and/or call centers.

Responsibilities:

Benefits:

  • Insurance: medical, vision and dental
  • Short term disability
  • Critical care/Hospital Indemnity
  • Complimentary life insurance
  • Pet insurance
  • Legal assistance/guidance
  • Identity theft protection
  • Paid on the job training
  • Paid time off
  • Bi-Weekly Pay
  • Competitive compensation
  • Career advancement opportunities
  • Continuous learning opportunities through LMS
  • Employee referral bonus program
  • Employee assistance program (EAP)
  • Employee recognition events
  • Employee performance incentives/rewards
  • Professional growth and development opportunities

#PLA

Qualifications:

Responsibilities:

  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Resolves customer complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, etc.
  • Checks in/out guests in an efficient and friendly manner.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency situations.
  • Monitor and operate security video system to observe and detect potential issues
  • Report maintenance or equipment problems to appropriate personnel.
  • Generate reports for theft, alarms, maintenance issues and other incidents that may occur in an efficient manner
  • Always maintain a professional image and friendly demeanor
  • Makes periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
  • Provides Security at the main entrance/lobby of designated buildings
  • Primarly responsible for monitoring of access control to the building and providing customer service to all employees and visitors

Qualifications:

  • Ability to complete state security licensing, if applicable
  • At least 18 years of age or older
  • High school diploma or equivalent
  • Minimum of 2 years of customer service experience
  • Exceptional interpersonal and relationship building skills
  • Strong verbal and written communication skills
  • Strong organizational skills and the ability to multitask
  • Ability to pass a crminial background check and drug screen
  • 1 year mini experience
  • Must have a Level II, Noncommissioned security license