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Analyst of Human Resources Information Systems

2 months ago

Carol Stream, United States Elgin Community College Full time

Analyst of Human Resources Information Systems Job no:

494898

Position Type:

Full-Time

Location:

Elgin, IL

Experience Level:

Mid-Level

Categories:

Professional/Technical

Role:

Analyst of Human Resources Information Systems

Job Summary: An employee in this classification performs work of considerable difficulty serving as a technical point person for supporting human resources information systems. This position exists to:

Protect investments the college has made in HR technology

Further automate very complex and paper-driven HR processes

Improve the quality of HR services and productivity creating collaboration and transparency

Get consumable data into the hands of executive leaders, supervisors, and stakeholders for driving action and informing policy decisions while ensuring compliance with regulatory, contractual, and procedural requirements.

General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities:

Bachelor's degree in Computer Science, Business Analytics, or related discipline with a minimum of 3 years' relevant work experience and the ability to demonstrate expertise, skill, or proficiency in data management, databases, and project management which allow the individual to communicate with end users.

Knowledge of HR, Payroll laws, and regulations.

Preferred knowledge of best practices in a union environment.

Superior analytical and creative problem-solving skills demonstrating excellent judgment.

Knowledge of project management techniques and practices involving automating business processes and software implementations with high-level ability to be attentive to details and have superior organizational skills.

Experience as a systems analyst in a comparable technical environment with knowledge of Microsoft Excel and/or Access and how to use scripting languages (e.g., SQL) to write technical specifications for the application developers.

Strong understanding of Enterprise Resource Planning (ERP) systems with overall understanding of human resources information systems (HRIS) with the ability to provide technical guidance. Prefer experience with human resources modules in Ellucian applications (Colleague, Self-Service).

Experience in creating and implementing test plans to test software upgrades and system patches.

Experience with coding WorkForce Software (eTime) policy scripting language (preferred).

Ability to become proficient with new software in a short timeframe.

Excellent interpersonal, team-building, facilitation, and presentation skills.

Ability to handle confidential information.

Excellent written and oral communication skills with the ability to translate technical information into non-technical terms for users and business requirements into technical specifications.

Ability to create technical specifications and clear documentation.

Ability to prioritize job responsibilities and work independently with a focus on quality in a fast-paced ever-changing environment and refocus priorities immediately when circumstances dictate.

Experience working in a team-based environment collaborating with all levels of the organization.

Willingness to continually update knowledge of systems and technologies and enhance project coordination skills.

Desired Knowledge, Skills & Abilities:

Perform other job-related duties as assigned which pertain to the job description.

Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Essential Duties:

Issues, Requests, and Projects

Provide leadership and direction to end users by responding to inquiries regarding errors, problems, questions, and new requests related to human resources information systems and providing appropriate resolution. This includes, but is not limited to, Ellucian systems (Colleague, Self-Service), ImageNow, Entrinsik Informer, eTalent, eTime, Online Org Chart, Bottom Line Technologies (paycheck printing).

Serve as the first point of contact for end users of human resources information systems on system technical issues.

Interpret business requirements and translate into technical requirements to develop resolution. This may include writing a specification document so Application Development can make necessary changes or develop reports using a reporting tool such as Informer. Provide oversight and coordinate assigned projects for human resources information systems leading project teams, creating and updating project plans and test plans, identifying requirements, defining project scope, writing new and updated procedures, and working with the project team to complete tasks within planned schedules and budget requirements.

Provide periodic updates on issues and project progress to the team and other identified stakeholders.

Research and resolve technical and project issues and escalate to the Senior Director of HRIS when necessary.

Systems Management and Maintenance

Data Integrity Control - collaborate with others in IT and the Senior Director of HRIS to maintain data integrity, ensure data quality, and provide the technical services necessary for the development, maintenance, and quality control functions pertinent to human resources information systems. With management, ensure that data security access is appropriately assigned for staff responsible for human resources information system functions.

Review current government tax forms (W-2, 1095-C) for changes, software patches related to tax forms.

Configure Colleague communications management, parameter settings and rules as well as key system codes such as tax tables, salary tables, benefit rates, leave accrual rates, SURS deductions, and fee schedules. It is critical that this information is entered correctly and in a timely manner to prevent payroll or benefit miscalculations that negatively impact the college or employees, audit findings, or regulatory compliance issues and penalties.

Collaborate with the Senior Director of HRIS and Senior Director of Data Quality to analyze programming changes needed each year to stay in compliance with ever-changing ICCB MIS requirements. Work with human resources to test and validate data after the Senior Director of Data Quality provides reports.

Create, run & distribute reports as requested or needed pertaining to human resources information system functions.

Update human resources content on my.elgin.edu and the elgin.edu.

Assist in the design, implementation, enhancement, and maintenance of HR processes, providing guidance in developing programming specifications; testing results and communicating changes.

Review and stay current with Ellucian patches and perform system testing to identify any potential operational impact and document results of testing.

Perform testing as needed when human resources information systems from other vendors are upgraded.

Documentation and Training

Prepare and maintain end-user procedural documentation as needed to support task resolution and project activities.

Create and maintain human resources information systems technical documentation.

Provide necessary updates to ticket tracking systems to document issues, requests, maintenance checks, and project tasks.

Train end users on how to use supported human resources information systems.

Attend various system training and networking events to keep up-to-date with current feature/functionality to share with end-users.

Other Duties:

Perform other job-related duties as assigned which pertain to the job description.

Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently)

Visual Acuity: Close visual acuity (e.g., computer, assembly)

Work Environment: Moderate noise

Environmental Conditions: Typical office or administrative

Advertised:

May 10, 2024 Central Daylight Time Applications close:

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