![Terminal Industries](https://media.trabajo.org/img/noimg.jpg)
Systems Administrator
1 week ago
Terminal builds novel AI platforms that digitize the logistics yard, giving operators total visibility and control over critical transportation assets in real time. Terminal promotes a safer, more efficient, and transparent global supply chain.
We are seeking a skilled Systems Administrator to manage our suite of SaaS applications, Single Sign-On (SSO) systems, JumpCloud, Apple Business Manager (ABM), Mobile Device Management (MDM), and other critical IT infrastructure.
Job Summary
The Systems Administrator will be responsible for the day-to-day administration, maintenance, and support of various SaaS applications, identity and access management solutions, and device management systems. This role requires a proactive individual with a strong technical background and excellent problem-solving skills.
Key Responsibilities
- SaaS Applications Management
- Administer and support a range of SaaS applications (e.g., Google Workspace, AWS, 1Password, Slack, etc.).
- Ensure seamless integration and functionality of all SaaS applications used by the company.
- Monitor application performance, troubleshoot issues, and implement updates and enhancements.
- Identity and Access Management
- Manage Single Sign-On (SSO) solutions to ensure secure and efficient access to company resources.
- Oversee the administration of JumpCloud, including user provisioning, role assignments, and policy enforcement.
- Implement and manage multi-factor authentication (MFA) across all systems.
- Apple Business Manager (ABM) and Mobile Device Management (MDM):
- Administer Apple Business Manager (ABM) to manage Apple devices within the organization.
- Implement and maintain JumpCloud for Apple, Windows and Linux to ensure secure and efficient device management.
- Oversee device enrollment, configuration, and compliance.
- System Security and Compliance:
- Ensure all systems and applications comply with security standards and best practices.
- Conduct regular audits and assessments to identify and mitigate security risks.
- Stay updated on the latest security threats and implement measures to protect company data.
- User Support and Training:
- Provide technical support and training to end-users for SaaS applications and related systems.
- Develop and maintain documentation and training materials for users and IT staff.
- Assist with onboarding and offboarding processes, ensuring proper access and security controls.
- General IT Administration:
- Monitor system performance, troubleshoot issues, and perform regular maintenance and updates.
- Maintain and update the corporate asset register.
- Support administrators in the purchasing process.
- Collaborate with other IT team members to develop and implement IT policies and procedures.
- Participate in IT projects and initiatives as required.
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Minimum of 3-5 years of experience in IT administration, with a focus on SaaS applications and identity management.
- Proven experience with JumpCloud, SSO, ABM, and MDM solutions.
- Experience in managing and supporting multiple platforms in a business and development environment.
- Proficiency with SaaS application administration (Google Workspace, Slack, etc.).
- Strong knowledge of identity and access management principles and solutions (SSO, MFA).
- Experience with JumpCloud administration.
- Experience with managing secure user access to AWS infrastructure.
- Familiarity with Apple Business Manager and Mobile Device Management systems.
- Experience working asynchronously through ticketing systems.
- Understanding of IT security best practices and compliance standards.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organisational skills.
- Certifications in relevant technologies (e.g., JumpCloud Administrator, Apple Certified Support Professional, etc.).
- Experience with other IT management tools and platforms (e.g., Jira, Confluence, etc.).
- Knowledge of scripting languages (e.g., Python, Bash) for automation.
- Competitive salary and benefits package.
- Opportunities for professional development and certifications.
- Collaborative and supportive team culture.
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