System Administrator

4 weeks ago


Austin, United States Systemverse Full time
Job DescriptionJob Description

Are you ready to join a cutting-edge tech team in the heart of Austin, TX? Systemverse is seeking a skilled System Administrator to be part of our innovative IT solutions company. At Systemverse, we pride ourselves on fostering a collaborative and dynamic work environment where your expertise will be valued. As a System Administrator, you will play a vital role in ensuring the smooth operation of our systems, contributing to our success in providing top-notch IT services to our clients. Join us at Systemverse and be part of a team that values your skills and offers a competitive salary starting at $50,000.

Compensation:

$50,000

Responsibilities:

  • Maintain and upgrade system software and hardware to ensure optimal performance and security.
  • Conduct regular system backups and recovery procedures to prevent data loss.
  • Monitor system performance and troubleshoot issues to minimize downtime and disruptions.
  • Implement and enforce security protocols and procedures to protect company data and systems.
  • Collaborate with IT team members and other departments to identify and address system-related needs and improvements.
  • Writing, reviewing, and updating knowledge base articles.
  • Enforce Team Members to follow knowledge base articles in troubleshooting processes.
Qualifications:

Educational Background:

  • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, but not always required.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals can be beneficial.

Technical Skills:

  • Basic understanding of computer hardware, software, and operating systems.
  • Familiarity with troubleshooting techniques for hardware, software, and network issues.
  • Proficiency in using common productivity software such as Microsoft Office or Google Workspace.
  • Basic understanding of networking concepts including TCP/IP, DNS, DHCP.
  • Knowledge of operating systems like Windows, macOS, and Linux.
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V, VirtualBox).

Customer Service Skills:

  • Strong communication skills, both verbal and written.
  • Ability to communicate technical information in a non-technical manner to users.
  • Patience and empathy when dealing with end-users experiencing technical issues.
  • Active listening skills to understand user problems and provide effective solutions.

Problem-Solving Skills:

  • Ability to analyze and diagnose technical problems efficiently.
  • Critical thinking skills to troubleshoot issues and find solutions independently.
  • Strong attention to detail to identify and address root causes of problems.

Teamwork and Collaboration:

  • Willingness to work collaboratively with other team members.
  • Ability to follow instructions and work under the guidance of senior technicians or team leads.
  • Willingness to learn from others and contribute positively to team dynamics.

Adaptability and Learning Agility:

  • Ability to quickly learn new technologies and tools as needed.
  • Willingness to adapt to changes in technology and business requirements.
  • Proactive attitude towards self-improvement and continuing education.

Time Management and Organization:

  • Ability to prioritize tasks and manage time effectively to meet deadlines.
  • Strong organizational skills to keep track of multiple tasks and projects simultaneously.


  • US Work Authorization
About Company

Systemverse is a leading provider of IT support services and technology solutions with headquarters in Austin, Texas. We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk, IT consulting, cloud hosting, and cloud services. We become the client’s IT Department.


We are a fast-paced and high-growth Information Technology consulting company. We perform high-level virtualization conversion projects, server migrations, network management/monitoring, business technology analysis, and day-to-day technical support. We do the implementations others can't do and are very aggressive in project success and completion.



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