Intake Specialist

1 day ago

Peoria, United States Copa Health Full time
Description

Join Our Team Full-Time and Enjoy Exceptional Benefits

What You'll Get...

At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time behavioral health professional, you'll benefit from:
  • Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
  • Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
  • Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
  • Paid Holidays: Celebrate 9 paid holidays annually.
  • Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
  • Tuition Reimbursement: Receive up to $3,000 for educational advancement.
  • Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
  • Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
  • Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
  • Retirement Savings: Benefit from 403(b) retirement plans with a company match.
  • Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
  • Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more
Join us and be a part of a team that values your professional growth and personal well-being

Starting Pay: $20.61-23.70

Who We Need
The Intake Specialist develops the initial integrated comprehensive assessment and Integrated Service Plan (ISP) for new service recipients. Completes intake packet, including, but not limited to: consents, member handbooks, notice of privacy practices, releases of information, etc. Assists service recipient in Patient Portal enrollment. Completes initial referrals in accordance with goals from the initial Integrated Service Plan (ISP). Provides all new referral information to Integrated Case Manager and care team for their ongoing care. Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation

Minimum Qualifications:
  • Bachelor's degree in behavioral health related field, and (2) two years of full-time work experience in behavioral health.
  • Equivalency of a HS Diploma/GED and (6) six years of full-time behavioral health work experience acceptable.
  • Bilingual (English/Spanish) preferred
  • Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of
  • Must have reliable transportation, valid AZ Driver's License with state minimum insurance coverage and ability to meet and maintain Copa Health's acceptable driving requirements.
  • TB Test clearance required at the time of hire and annually.
Job Summary (Including, but not limited to)
  • Develops the initial comprehensive assessment and Integrated Service Plan (ISP) within required timeframes. Completes all intake paperwork/ packets and facilitates initial referrals needed based on ISP goals.
  • Works collaboratively with the integrated care team to educate and communicate initial treatment needs and goals from Integrated Service Plan (ISP) of new service recipients.
  • Completes the initial Comprehensive Assessment and service delivery plan based on specified health, wellness and behavioral health goals. Collaborates with the new service recipient, family and/or significant others to implement an effective service plan, explaining the available clinical options.
  • Provides screenings and evaluations for new referrals, including counseling, residential and supportive services and community resources. Makes recommendations for initial authorization of service referrals. Completes initial referrals in accordance with goals from the ISP.
  • Completes intake packet, including, but not limited to: consents, member handbooks, notice of privacy practices, releases of information, etc.
  • Provides education of and assists service recipient in Patient Portal enrollment.
  • Orients service recipient to the outpatient site, team, services, etc. and provides education to T19 recipients regarding on-site Primary Care services.
  • Serves as the initial point of contact for new service recipients via telephone or face-to-face interactions with a person, family or other involved party for the purpose of facilitating new enrollment.
  • May be required to assist clinical team with routine, yearly comprehensive assessment and Integrated Service Plan (ISP) completion in order to ensure contact compliance expectations are met.
  • Coordinates and communicates with Clinical Director, Clinical Coordinators, care team, nursing and medical and psychiatric practitioners for individuals exhibiting urgent or emergent medical and/or psychiatric symptoms.


Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.

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