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WACO Post Closing Specialist

3 months ago

Springdale, United States Arvest Bank Operations, Inc. Full time
Position is located at 2592 S. 48th St. Springdale, AR 72762.

Position requires availability Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.

Pay is based on a number of factors including the successful candidate's job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visiwww.arvest.com/careers/benefits.

SUMMARY: Under the direction of the assigned manager, the Post Closing Specialist will review closed files and ensure that all documents and instruments have been properly signed and acknowledged. The incumbent will also affix revenue stamps to deeds for filing, prepare instruments to be recorded. Upon receipt of the returned recorded documents the incumbent will file them in the closing file and prepare the file for the Title Policy Agent. The Post Closing Specialist will work directly with internal customers and handle each request in a courteous and professional manner.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Follow each lender's closing instructions and copy the necessary documentation. Ship to the appropriate parties.

2. Order and print E-Revenue stamps and affix to deeds for filing, if required. Prepare instruments to be recorded. Follow jurisdictional tax laws related to real estate transactions, including use of jurisdictionally specific software and government reporting systems.

3. Send payments for bills payable on each transaction to the appropriate parties.

4. Purge the physical file and scan all remaining items. Dispose of the original file after the quality assurance process has been completed.

5. Prepare closing file and provide it to Title Policy Agent(s) for the preparation of final title policies.

6. Review, verify, organize and audit closing file after closing to ensure accuracy, completeness and compliance of documents and instruments with company and regulatory guidelines. .

7. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:
•Support and uphold the Arvest Mission Statement.
•Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
•Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
•Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
•Promote professionalism at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
•High school diploma or general education degree (GED) required.
•6 months customer service experience required.
•Previous title or real estate related experience preferred.

Relevant military experience is considered for veterans and transitioning service members.

OTHER SKILLS AND ABILITIES:
•Must be able to arrive at work on time, work on site and have regular work attendance
•Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
•Must be able to provide cordial customer service regardless of customer personality, presence or communication style
•Must be able to perform several tasks at once
•Must be able to work in a stressful atmosphere
•Must be able to rotate job tasks
•Must be able to occasionally work overtime
•Must be able to greet others cordially
•Must be able to coordinate multiple and changing priorities
•Must be able to verbally communicate with all other associates
•Must be able to operate telephone, scanner, copier and FAX machines
•Must be able to move from department, division, or bank to department, division or bank to attend meetings
•Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, stand, walk, kneel, use hands and arms to handle documents, utilize keyboard, copier, fax machine, telephone and calculator, etc.

The associate must occasionally lift and/or move up to 25 lbs.

Specific vision abilities required by this job include close vision, color, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 10

Pay Range: $15.00 - $17.81 per hour