Receptionist

2 months ago

Baton Rouge, United States Samuel Son & Co. Full time
Job Description

Samuel, Son & Co is currently seeking a skilled and professional Receptionist to join our team at our Baton Rouge, LA location. As a receptionist, you will be the first point of contact for our company, providing exceptional customer service to all visitors and callers. Your primary responsibilities will include managing the front desk, answering and directing incoming calls, greeting visitors, and providing administrative support to various departments within the organization. We are looking for an individual who is friendly, organized, and capable of multitasking in a fast-paced environment.

Here are some of the great benefits that we offer:

•Competitive wages

•Company paid health, dental and vision benefits

•Paid vacation

•401K Plan with company match

•Opportunity for career stability and growth

•Tuition reimbursement program

•Protective personal equipment is provided, or cost of purchase is reimbursed

•Affinity group for women (dependent on location)

•On the job training

At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.

SUMMARY & SCOPE: The receptionist will directly report to the General Manager and perform a variety of clerical, recordkeeping and customer service-related tasks to assist with smooth operation of the organization.

RESPONSIBILITIES:
  • Greet and direct clients and visitors ensuring they have a positive and professional experience upon arrival.
  • Answer phone calls and emails. Direct incoming phone calls promptly and professionally, transferring calls to appropriate individuals or taking accurate messages as needed.
  • Provide general administrative support, including typing, filing, photocopying, and scanning documents.
  • Manage and maintain the reception area, ensuring it is tidy, presentable, and equipped with necessary supplies.
  • Receive and distribute mail, packages, and deliveries promptly and accurately.
  • Assist in coordinating and maintaining office supplies inventory, placing orders as required.
  • Uphold and adhere to company policies and procedures, including maintaining confidentiality of sensitive information.
  • Identify areas of continuous improvement for all duties.
  • Assist other department with projects or tasks as needed.
  • Participate and complete all required training activities.
  • Ensure a safe and clean environment is maintained.
  • Complete all other duties as assigned or directed.
ROLE REQUIREMENTS:
  • High school diploma or equivalent; additional certifications or coursework in office administration or related field is a plus.
  • Proven experience as a receptionist or in a similar customer service role is preferred.
  • Good verbal and written communication skills.
  • Strong organizational and multitasking abilities, with keen attention to detail.
  • Ability to maintain composure and professionalism.
  • Strong time management skills and the ability to prioritize tasks effectively.
  • Flexibility to work occasional evenings or weekends, as needed.
EQUIREMENT KNOWLEDGE:
  • Proficient in Microsoft Office Suite or similar software.
  • Knowledge of office equipment (e.g., fax machines, printers) and familiarity with basic office procedures.
PHYSICAL REQUIREMENTS:
  • Office environment
  • Ability to sit or stand for extended periods and perform computer-related tasks.
  • Occasionally lift and move boxes or office supplies weighing up to 20 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:
  • Office environment with regular use of computers and office equipment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SAMACO

About Us

At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business - enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change - within our organization and in the communities where we live and work. If you're seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We're stronger together.
At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.

Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.

About the Team

At Samuel, meeting our customer needs is our top priority. With cost-effective distribution and just-in-time delivery of metals and industrial products across North America, we ensure our customers get exactly what they need - any time, anywhere and from a single source. Our focus on value-added processing services and innovative supply chain solutions allow us to work closely with our customers, ensuring their products are on the market on time. Thanks to our integrated network of products and services supported by our in-house technical leaders and market experts, we are uniquely positioned to become your supplier of choice.

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