Patient Navigator

1 month ago


New York, United States Betances Health Center Full time
Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Provide home and field-based services, including health education and other healthcare and social service encounters as required
  • Maintains patient/family confidentiality
  • Maintains close collaboration with HIV TEAM
  • Provides accompaniment to routine primary care appointments and other healthcare and social service encounters as deemed appropriate by Case Managers/Care Coordinators
  • Participates in-group counseling
  • Participates in in-reach and out-reach activities to include telephone calls, home visits and collaboration with Betances Health Center staff and other outside agency.
  • Provides home and field-based services
  • Health education counseling
  • Provides Direct Observed Therapy (DOT) and education on treatment adherence
  • Participates in planning/assessment activities
  • Provides ongoing navigation and support including assistance with insurance and other entitlements
  • Provides appointment reminders and linkages to medical and social services
  • Provides feedback to the Care Team based on his/her field observations
  • Peers/Patient Navigators will participate in CQI activities
KNOWLEDGE, EDUCATION, SKILLS AND ABILITIES REQUIRED:
  • Experience working with the HIV/AIDS population
  • Peer Certification is required and can be completed while working in this program
  • Self-disciplined: reliable and demonstrably responsible
  • Articulate in presenting ideas and opinions
  • Supportive and demonstrably empathic in his relations to peers
  • Stable and drug-free
  • Exhibiting dialogical evidence of having dealt with issues of HIV infection and/or drug abuse
  • Proficiency in English and/or Spanish, both written and spoken language
  • Commitment to providing quality health care services to all
  • Demonstrated commitment to working with patients and staff from a wide range of ethnic, economic, cultural and social background
  • Excellent communication skills
  • Professional demeanor
  • Excellent organizational skills


Requirements

WORKING CONDITIONS/PHYSICAL EFFORTS REQUIRED:

Travel: Position requires travel to Betances Health Center network of facilities as needed

Salary Range: Competitive according to industry standards.

Work Hours: Flexible beyond a 40 hour work week and may include working on Saturday hours of operation.

Work includes prolonged sitting, as well as moderate lifting, carrying, reaching, stooping, pulling and pushing activities, manual dexterity, clear speech, and visual hearing acuity.
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