Customer Experience Specialist

3 months ago


Alexandria, United States Best Buy Full time

**Customer Experience Specialist (Advisor) - Job Details**

**Customer Experience Specialist (Advisor)**

Share Job

**Overview**

Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure)

* Backup childcare

* Tuition assistance for yourself and dependents

* Generous employee discount

* Medical, dental, paid time off

* Rewards/discounts for learning about new products

* Self-paced learning in sales, leaderships, time management, inclusion & diversity and so much more.

Seasonal employees also receive our generous employee discount.

Customer Experience Specialists are the face of Best Buy for everyone who visits our stores. They are obsessed with finding the right solutions to fit each persons immediate and future needs. Specialists build long lasting relationships with our customers as they provide unique and personalized service over time.

Customer Experience Specialists are given the full training necessary to recommend the right products and services to each customer. This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. You will be trained in the department that most interest you and be exposed to learning about new and exciting product categories as they are developed.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.

We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.

**Key Responsibilities**

* Greets, welcomes, and engages with customers in a warm and friendly manner.

* Uses acquired skills and knowledge to recommend products and services to meet customers current and future needs.

* Serves as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers.

* Assists customers with their sales orders, returns, and exchanges.

* Applies the appropriate knowledge and expertise through ongoing learning and self-development.

* Utilizes available tools to stay current on skills and promotional initiatives.

* Helps execute profitable growth through critical business drive times while supporting our customer obsession.

* Maintains merchandising and ensures their department is clean and well stocked.

* Works in cooperation with their supervisor and associates in other departments.

**Basic Qualifications**

* Working and thriving in a fast-paced, team-oriented environment

* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

Auto Req. ID 852378BR

Location Number 000493-Potomac Yard/Home-Store

Address 3401 Richmond Highway

City Alexandria

State VA



  • Alexandria, United States The Peach Truck Full time

    Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. This role involves travel to neighboring...


  • Alexandria, Virginia, United States Rosenthal Automotive Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a BMW Valet at Rosenthal Automotive. As a valued member of our team, you will play a crucial role in providing exceptional customer service and ensuring the highest level of satisfaction for our clients.Key Responsibilities:Parking and washing vehicles to the...


  • Alexandria, Virginia, United States ECI Concepts Full time

    We are a leading marketing agency, ECI Concepts, seeking a highly skilled Customer Care Representative to join our team on a permanent basis. You will work closely with our Client Experience Team and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client...


  • Alexandria, United States Marriott International Inc Full time

    Additional Information Open availability required, Day Shift and Evening Shift Job Number 24136034 Job Category Rooms & Guest Services Operations Location SpringHill Suites Alexandria Old Town/Southwest, 2950 Eisenhower Avenue, Alexandria, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type...


  • Alexandria, United States Marriott International Inc Full time

    Additional Information Open availability required, Day Shift and Evening ShiftStarting pay $20.35 Job Number 24136034 Job Category Rooms & Guest Services Operations Location SpringHill Suites Alexandria Old Town/Southwest, 2950 Eisenhower Avenue, Alexandria, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position...


  • Alexandria, Virginia, United States Bolt Full time

    We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride hailing business. The position would be based from our office in Kuala Lumpur, Malaysia.


  • Alexandria, United States (ISC)2 Full time

    Overview: Your Future. Secured. ISC2 is a force for good. As the worlds leading nonprofit member organization for cybersecurity professionals, our core values Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning...


  • Alexandria, Virginia, United States (ISC)² Full time

    OverviewYour Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning...

  • Life Insurance Advisor

    2 months ago


    Alexandria, United States Term Life Specialist Full time

    Job DescriptionJob DescriptionAbout UsOur mission is to empower professionals to attain financial freedom, enabling them to not only secure their futures but also embrace and enjoy the personal lifestyle of their dreams. We are dedicated to providing the tools, resources, and support necessary for individuals to reach their financial goals while living a...


  • Alexandria, Virginia, United States Antoon Hospitality Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at Antoon Hospitality Group. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that every customer leaves our restaurant feeling valued and...


  • Alexandria, Virginia, United States Society for Human Resource Management (SHRM) Full time

    Society for Human Resource Management (SHRM)The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or TDD Position Title: Specialist,...


  • Alexandria, Minnesota, United States Alexandria Motors Full time

    Alexandria Motors is seeking a Customer Relations Specialist to enhance our customer service experience. The successful candidate will have outstanding communication abilities and a talent for effectively conveying information about our diverse range of automotive products and features. Those with a background in sales will excel in this position. We also...


  • Alexandria, Minnesota, United States Diamond Buick GMC Full time

    Position Overview: We are seeking a skilled Automotive Customer Service Specialist to become a vital part of our dynamic team. The role of a Customer Service Specialist encompasses welcoming clients, understanding their requirements, and coordinating service appointments as necessary. Additionally, they may arrange for loaner vehicles and confirm insurance...


  • Alexandria, Virginia, United States T.J. Maxx Full time

    Position Overview:As a Loss Prevention Customer Service Specialist at T.J. Maxx, you will play a crucial role in maintaining a secure and welcoming shopping atmosphere.Key Responsibilities:Deliver exceptional and informed service to both internal team members and external clientele.Engage with customers proactively, fostering a supportive and positive retail...


  • Alexandria, Virginia, United States Ourisman Chevrolet Buick GMC of Alexandria Full time

    OVERVIEW We are seeking a dedicated Service Specialist to become a vital part of our esteemed team. If you are looking for a rewarding workplace that prioritizes cleanliness and safety, we invite you to explore the opportunities we provide. Our facility boasts a well-maintained and climate-controlled environment. If you possess a friendly demeanor and a...


  • Alexandria, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Alexandria, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Alexandria, United States Alexandria Motors Full time

    Alexandria Motors is looking for a BDC (Business Development Center) Customer Care Specialist to join our growing team! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings. Someone with a sales background would do well in this position. We...


  • Alexandria, United States Alexandria Motors Full time

    Alexandria Motors is looking for a BDC ( Business Development Center) Customer Care Specialist to join our growing team! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings. Someone with a sales background would do well in this position. We...


  • Alexandria, United States Enterprise Holdings Full time

    Meet and greet customers in a professional, friendly, and timely manner. Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional Customer Experience, Representative, Retail, Automotive, Customer, Experience