Patient Access Representative I- CMH Team A

5 days ago

Urbana, United States Carle Full time

Patient Access Representative I- CMH Team A

+ Department: Patient Access - CMH_10_322

+ Entity: Peoria Service Area

+ Job Category: Clerical/Admin

+ Employment Type: Full - Time

+ Job ID: 46215

+ Experience Required: 3 - 5 Years

+ Education Required: Not Indicated

+ Shift: Night

+ Location: Peoria, IL

+ Usual Schedule: Monday-Friday, 3p-11p

+ On Call Requirements: No

+ Work Location: Methodist Medical Center

+ Weekend Requirements: Every Other

+ Holiday Requirements: Every Other

Email a Friend Save Save Apply Now

Position Summary:

Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information as well as obtaining signatures required for successful and compliant billing submission. Collects patient liability before or at the time of service as defined by the patient's insurance plan. Interact in a customer focused and compassionate manner to ensure patient's needs are met.

Qualifications:

ADDITIONAL REQUIREMENTS

+ Use of usual and customary equipment used to perform essential functions of the position.

SKILLS AND KNOWLEDGE Typing speed and accuracy of a minimum of 40 wpm.Project a professional imageWrites, reads, comprehends, and speaks fluent English.Basic computer knowledge using word processing, spreadsheets, email and web browser.Ability to multi-task and work efficiently to maintain patient movement and schedules.Ability to communicate and work collaboratively with Patient Access Manager, Patient Access Supervisor, Physicians, Physician offices, and UnityPoint Ancillary departments.

Essential Functions:

+ Registration and Data IntegrityEngage with patient/legal representative to obtain and input accurate demographic and insurance data to ensure accuracyConsistently schedules, registers, and obtains signatures in accordance with compliance regulationsCollect accurate, complete and compliant data from patient and or guarantor Follow all policy and procedures related to optimal financial performanceUtilize tools such as real time eligibility responses, on-line resources, phone or fax to verify eligibility and ensure accuracyUnderstand and communicate patient benefit information and follow collection guidelinesUnderstand and execute downtime procedures to ensure data integrity

+ Customer Service Demonstrate UnityPoint's FOCUS Values in all actions and interactions.Consistently use AIDET and no point policy in all interactions Greet all patients and visitors with quality customer service and professionalism to ensure an exceptional patient experience Answer telephone calls in a clear, calm, and professional manner; screen calls by urgency and route calls promptly, accurately and professionally to appropriate team member or department Anticipate the business needs to assist coworkers and adapt to staff coverage in any registration area or site

+ Financial Services/ BillingUnderstand basic self-pay or underinsured patient policies to refer to the appropriate teams for resolution Ensure accuracy of data collection by resolving registration errors as assigned by work queues Understand requirements for authorization and medical necessity Use standardized tools to identify missed information and secure proper documentationEnsure financial integrity of the billing system with accurate reconciliation for point of service collections and cash drawer balancingUtilize estimate tools within EPIC to accurately present financial liabilityProfessionally process the collection of financial liability and facilitate payment arrangements

+ Collaboration and Team SynergySupport and contribute to department goals by attending department meetings and participating in performance improvement activitiesAnticipate the need to assist coworkers and adapt to staff coverage at any registration areas/sites Assist new hires in training processesDemonstrate teamwork by working, acting, thinking and collaborating as a team while supporting team decisionsMaintain accountability for individual actions and encourage, support, teach, mentor and resolve conflict in a healthy manner Promote and celebrate team achievements

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.

  • Patient Access Representative I-CMH Team A

    3 days ago

    Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative I-CMH Team A to join our team at Carle Foundation Hospital. As a key member of our Patient Access department, you will play a critical role in ensuring the accuracy and efficiency of patient registration and data management.Key ResponsibilitiesEngage with patients and/or their...

  • Patient Access Representative I- CPRH Patient Access

    1 day ago

    Urbana, United States Carle Full time

    Patient Access Representative I- CPRH Patient Access + Department: Patient Access - CPRH + Entity: Peoria Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 45328 + Experience Required: 1 - 3 Years + Education Required: Not Indicated + Shift: Night + Location: Peoria, IL + Usual Schedule: Monday-Friday, 2:30pm-11:00pm + On...

  • Call Center Representative

    7 days ago

    Urbana, United States Carle Full time

    Call Center Representative - CMH Call Center + Department: Call Center - CMH + Entity: Peoria Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 46297 + Experience Required: 1 - 3 Years + Education Required: Not Indicated + Shift: Night + Location: Peoria, IL + Usual Schedule: 10:30pm-7:00am + On Call Requirements: None +...

  • Patient Access Representative

    4 weeks ago

    Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team at Carle Foundation Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while maintaining accurate and compliant billing submissions.Key...

  • Patient Access Representative

    4 weeks ago

    Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Carle Foundation Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while maintaining accurate and compliant billing submissions.Key ResponsibilitiesCollect and input accurate...

  • Call Center Rep

    3 months ago

    Urbana, United States Carle Full time

    Call Center Rep - CMH Call Center + Department: Call Center - CMH + Entity: Peoria Service Area + Job Category: Clerical/Admin + Employment Type: PRN - As Needed + Job ID: 41894 + Experience Required: 1 - 3 Years + Education Required: Not Indicated + Shift: As Needed + Location: Peoria, IL + Usual Schedule: As needed + On Call Requirements: NA + Work...

  • Oncology Care Specialist- CMH Oncology Navigation

    1 month ago

    Urbana, United States Carle Foundation Hospital Full time

    Oncology Care Specialist- CMH Oncology Navigation Department: Oncology Navigation- CMH Entity: Peoria Service Area Job Category: Clerical/Admin Employment Type: Part - Time Job ID: 45865 Experience Required: 3 - 5 Years Education Required: Not Indicated Shift: Day Location: Peoria, IL Usual Schedule: Wed, Thurs, Friday 7a-2pm On Call Requirements:...

  • Patient Access Representative

    3 weeks ago

    Urbana, Ohio, United States Ensemble Health Partners Full time

    Job Title: Patient Access SpecialistWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.Job Responsibilities:Assign accurate medical records numbers...

  • Perioperative Nursing Assistant- CMH Surgery

    1 month ago

    Urbana, United States Carle Foundation Hospital Full time

    Perioperative Nursing Assistant- CMH Surgery Department: Surgery - CMH Entity: Peoria Service Area Job Category: Employment Type: Full - Time Job ID: 45238 Experience Required: None Education Required: HS Diploma/GED Shift: Day Location: Peoria, IL Usual Schedule: 11a-730p On Call Requirements: no Work Location: Methodist Medical Center Weekend...

  • HCT - CMH Adult Psych 8H

    3 weeks ago

    Urbana, United States Carle Foundation Hospital Full time

    HCT - CMH Adult Psych 8H Department: Adult Psych 8H- CMH Entity: Peoria Service Area Job Category: Employment Type: PRN - As Needed Job ID: 45009 Experience Required: None Education Required: HS Diploma/GED Shift: Evening Location: Peoria, IL Usual Schedule: 3 pm to 1130 pm, variable days On Call Requirements: None Work Location: Methodist...

  • Sleep Assistant- CMH EEG/Sleep Lab

    3 weeks ago

    Urbana, United States Carle Full time

    Sleep Assistant- CMH EEG/Sleep Lab Department: EEG/Sleep Lab- CMH Entity: Peoria Service Area Job Category: Clerical/Admin Employment Type: Full - Time Job ID: 45374 Experience Required: 1 - 3 Years Education Required: Not Indicated Shift: Day Location: Peoria, IL Usual Schedule: 7:00am-3:30pm On Call Requirements: No Work Location:...

  • Patient Access Rep ED 1

    2 days ago

    Urbana, United States Carle Full time

    Patient Access Rep ED 1 - BMC Pt Access + Department: Patient Access - BMC_10_36 + Entity: Bloomington-Normal Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 46173 + Experience Required: 1 - 3 Years + Education Required: Not Indicated + Shift: Day + Location: Bloomington-Normal, IL + Usual Schedule: 7am to 7pm/every other...

  • HCT - CMH Adolescent Psych 8W Healthcare Assistant

    4 weeks ago

    Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job Title: HCT - CMH Adolescent Psych 8WWe are seeking a highly skilled and compassionate Certified Nursing Assistant to join our team at Carle Foundation Hospital. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.Job Summary:The Patient Care Assistant will assist Registered Nurses and...

  • Supervisor Patient Registration/Patient Access

    7 days ago

    Urbana, United States Carle Full time

    Supervisor Patient Registration/Patient Access + Department: RMH-Patient Admitting + Entity: Olney Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 46433 + Experience Required: 1 - 3 Years + Education Required: Associates Degree + Shift: Day + Location: Olney, IL + Usual Schedule: M-F 8a-5p + On Call Requirements: Yes +...

  • Senior Patient Access Specialist

    3 weeks ago

    Urbana, Ohio, United States Ensemble Health Partners Full time

    Job Title: Senior Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Senior Patient Access Specialist to join our team. As a Senior Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital.Key Responsibilities:Assign accurate MRNs, complete medical...

  • Patient Access Rep ED 1

    7 days ago

    Urbana, United States Carle Full time

    Patient Access Rep ED 1 - BMC Pt Access + Department: Patient Access - BMC_10_36 + Entity: Bloomington-Normal Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 46173 + Experience Required: 1 - 3 Years + Education Required: Not Indicated + Shift: Day + Location: Bloomington-Normal, IL + Usual Schedule: 7am to 7pm/every other...

  • Patient Access Specialist

    4 weeks ago

    Urbana, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Patient Service Representative Lead

    4 weeks ago

    Urbana, Illinois, United States Carle Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Service Representative Lead to join our team at Carle Health. As a key member of our surgical department, you will be responsible for coordinating staffing and activities, providing leadership and expertise in all aspects of service, and performing as a Patient Service Representative in all...

  • Senior Patient Access Specialist

    4 weeks ago

    Urbana, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Patient Services Representative

    3 months ago

    Urbana, United States Carle Health Full time

    Position Summary: The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met....