Senior Patient Access Specialist

1 day ago

Urbana, Ohio, United States Ensemble Health Partners Full time
Job Title: Senior Patient Access Specialist

Ensemble Health Partners is seeking a highly skilled Senior Patient Access Specialist to join our team. As a Senior Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital.

Key Responsibilities:
  • Assign accurate MRNs, complete medical necessity / compliance checks, and provide proper patient instructions.
  • Collect insurance information, receive and process physician orders, and utilize a overlay tool while providing excellent customer service.
  • Operate the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.
  • Conduct audits of accounts and assure that all forms are completed accurate, timely to meet audit standards.
  • Pre-register patient accounts prior to patient visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information.
  • Explain general consent for treatment forms to the patient/guarantor/legal guardian, obtain necessary signatures and witnesses name.
  • Review eligibility responses in insurance verification system and appropriately select the applicable insurance plan code.
Requirements:
  • Certified Healthcare Access Associate (CHAA) and or CRCR, Certified Revenue Cycle Representative.
  • 2-3 years of experience in patient access or leadership role.
  • Understanding of Revenue Cycle including admission, billing, payments and denials.
  • Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
What We Offer:
  • A comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family.
  • A culture that puts people first, last and always.
  • Professional development opportunities, including certification and tuition reimbursement.
  • Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.

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