Onboarding Specialist
3 weeks ago
Position Summary
The candidate will work to promote, educate, and sign up the taxi and black car drivers interested in joining Client.
What You Will Be Doing:
- On-sight driver education will be your main focus
- In this role, you will own the on-sight driver sign-up process and play a key role in successfully getting drivers down the funnel through to active drivers
- Generating daily reports on activity, driver feedback, and location scouting.
- Daily liaison between drivers and managers.
- Assess sign-up performance through observation and measurement, and suggest corrective actions as needed
- Understand the entire end-to-end process, introducing tooling and implementing processes that remove points of friction and streamline the supply acquisition process
Requirements:
- Fluent in English, a plus if bi-lingual Spanish
- Able to work M-F, can be flexible to work weekends
- Can communicate with our team and drivers well
- Organized and methodical
- Previous sales or promotional experience is a bonus
#ZR
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