Guest Services/Front Desk Supervisor

4 weeks ago

Zephyr Cove, United States Travel + Leisure Full time
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine:
As a Guest Services Supervisor, you'll set the bar of excellence for your team every day. Through positive leadership, you'll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name.

How You'll Make an Impact:
  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
  • Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team
  • Ensure daily checklist duties and tasks are fully completed with follow-up communications.
  • Maintain room inventory accurately and efficiently.
  • Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
  • Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.
  • Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
  • Support customer service standards that exceed guest expectations and directly communicate reservation flag information.
What You'll Bring:
  • Valid driver's license.
  • Demonstrated ability to work under pressure.
  • Basic leadership skills with ability to coach, mentor, and train staff.
  • Excellent verbal and written communication as well as excellent hospitality service skills.
  • Working knowledge of various computer software programs
  • including property management systems.
  • Comprehension and literacy for analyzing reports.
  • 1 year of supervisory or management level experience.
  • 1 year of hotel, timeshare or hospitality service experience.
How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

  • Front Desk Supervisor | Evenings | Full Time

    1 day ago

    Green Cove Springs, United States Omni Hotels Full time

    Location: Amelia Island Resort At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting...

  • Front Desk Supervisor | Evenings | Full Time

    4 weeks ago

    Green Cove Springs, United States Omni Hotels Full time

    Location: Amelia Island Resort At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting...

  • Front Desk Supervisor | Evenings | Full Time

    3 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Front Desk Night Attendant

    4 weeks ago

    Glen Cove, United States Royale Company Full time

    Job DescriptionJob DescriptionFront DeskAre you friendly, approachable, and have a passion for providing excellent customer service? Do you thrive in a high-end environment and enjoy working with high-end clients? If so, we have an exciting opportunity for you!At Royale Company, our managing philosophy is based on leadership, motivation, and above all else,...

  • Guest Services Dispatcher

    2 weeks ago

    Green Cove Springs, United States Omni Hotels Full time

    Overview: Amelia Island Resort At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting...

  • Front Desk Agent

    3 weeks ago

    Cove, United States HV Global Group, Inc. Full time

    Hourly Rate: $17.00From majestic Cabo San Lucas to vibrant Key West, Hyatt Vacation Ownership offers rewarding career opportunities in vacation destinations as unique as you are. Our people are passionate about selling, supporting, or communicating an exceptional vacation lifestyle. If you'd like to help make vacation dreams come true, learn more about...

  • Front Desk Associate

    4 days ago

    Green Cove Springs, United States Workout Anytime Full time

    NOW INTERVIEWING Front Desk Associate – Workout Anytime (Oakleaf) NOW HIRING a Front Desk Associate to work in one of the fastest growing Fitness Franchises, Workout Anytime! We are hiring at Workout Anytime Oakleaf! If you have the desire to start a CAREER in Fitness, this is a unique and powerful opportunity! If you are a TEAM player, enjoy working in a...

  • Front Desk Associate

    4 days ago

    Green Cove Springs, United States Workout Anytime - Boothby Full time

    Job DescriptionJob DescriptionNOW INTERVIEWING Front Desk Associate Workout Anytime (Green Cove Springs)NOW HIRING a Front Desk Associate to work in one of the fastest growing Fitness Franchises, Workout Anytime! We are hiring at Workout Anytime Green Cove Springs! If you have the desire to start a CAREER in Fitness, this is a unique and powerful...

  • Guest Services Associate

    4 weeks ago

    Zephyr Cove, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is...

  • Title: Guest Services Associate

    2 weeks ago

    Zephyr Cove, United States Travel + Leisure Co. Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is...

  • Title: Maintenance Tech I

    2 days ago

    Zephyr Cove, United States Travel + Leisure Co. Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • PM Guest Services Supervisor| FT

    4 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Bellman | Full Time

    4 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Ideal Service Telephone Operator | Full Time

    2 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Director of Concierge Services

    7 days ago

    Glen Cove, United States HC&N Healthcare Solutions Full time

    **Director of Concierge Services** We are proud to announce that we are seeking a full-time Director of Concierge Services professional at our beautiful Rehabilitation & Nursing Center! We are seeking a bright, extroverted individuals with an interest in assisting patients as a customer service / amenities professional. The Concierge Services Department...

  • Clinical Supervisor

    4 weeks ago

    Walnut Cove, United States Pyramid Healthcare Inc Full time

    Job DescriptionJob DescriptionOctober Road in Walnut Cove is Seeking a Clinical SupervisorPreferred candidates with Masters and state counseling license and experience working with Mental Health and Substance abuse population with supervisor experience.Pay starts at $60k per year and will be based on licensure and experience!Deliverables/Principal Results...

  • Executive Chef

    4 days ago

    Glen Cove, United States Pxi Hospitality Group Full time

    Job DescriptionJob DescriptionJob Description for Executive ChefPOSITION TITLE: Executive Chef (Senior Management Level)REPORTS TO: General Manager / OwnerPOSITION SUMMARY:Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavor for the dining rooms, banquets and other food facilities,...

  • Culinary Supervisor

    4 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Restaurant Supervisor

    4 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Nurse Supervisor

    4 weeks ago

    Green Cove Springs, United States Diamond Assisted Living & Memory Care Full time $55,000 - $65,000

    Responsible for providing Resident Care leadership within our Resident Care department. Works closely with Directors of Resident Wellness and Memory care, and Executive Director to ensure services offered to meet or exceed federal, state, and local standards.Some responsibilities include:Assessments and care planning for all residents to ensure needs are...