Ideal Service Telephone Operator | Full Time
2 weeks ago
Amelia Island Resort
At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.
Job Description:
To direct and assist guest and associates with communication needs in accordance with Omni Standards
Responsibilities:
Reports to: Front Office Manager
Essential Functions:
¨ Answer console.
¨ Direct phone calls to appropriate Personnel.
¨ Assist all guests and associates.
¨ Omni Prompt Response Help Line.
¨ Wake-up calls.
Tools and Equipment:
¨ Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer
file folders, filing cabinet, facsimile machine
Working Environment:
¨ Interior of hotel, in normal office conditions.
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