Current jobs related to Technical Support Associate - Eau Claire - Jamf

  • Automotive Technical Support Specialist

    3 weeks ago

    Eau Claire, United States Lippert Components Full time

    Overview Come join the LIPPERT team and become part of the industry-leading manufacturer of USA-made CURT custom towing and truck accessories. LIPPERT is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing, and bettering the RV, marine, automotive, commercial vehicle and building...

  • Medical Support Professional

    4 days ago

    Eau Claire, Wisconsin, United States DirectEmployers Full time

    Job Title:Medical Assistant or Medical Assistant, CertifiedJob Summary:We are seeking a Medical Assistant or Medical Assistant, Certified to join our team at DirectEmployers. As a Medical Assistant, you will play a vital role in providing basic clinical, clerical, and technical support to assist providers in planning for patients' care, comfort, and...

  • Pharmacy Support Associate

    4 days ago

    Eau Claire, Wisconsin, United States KPH Healthcare Services Full time

    Job SummaryAs a Pharmacy Associate at KPH Healthcare Services, you will play a vital role in supporting our pharmacy team in providing exceptional patient care. Your primary responsibility will be to assist pharmacy staff in the filling of incoming prescriptions, ensuring accuracy and efficiency in our daily operations.Key Responsibilities:Provide quality...

  • IT Support Specialist

    1 month ago

    Eau Claire, Wisconsin, United States Heartland Business Systems, LLC Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Engineering Associate to join our team at Heartland Business Systems, LLC.Key ResponsibilitiesCollaborate with our engineering team to provide consultative and proactive project management support to our account base.Stay up-to-date on various technologies and platforms as directed by your...

  • Store Support Associate

    4 weeks ago

    Eau Claire, Wisconsin, United States Buckle LLC Full time

    Job Summary: As a Store Support Teammate at Buckle, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary responsibilities will include greeting guests with a friendly and engaging attitude, answering questions about the store and its merchandise, and completing guest transactions with accuracy and...

  • Sales Associate

    2 months ago

    Eau Claire, United States Batteries Plus Bulbs Full time

    Come join our customer-oriented, frequently fast-paced work environment with opportunities for skills, knowledge, benefit and pay growth! Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. We pleasantly engage with customers, listen to what they have to say about their batteries/systems, smart phone and...

  • Sales Associate

    2 weeks ago

    Eau Claire, United States Batteries Plus Bulbs Full time

    Come join our customer-oriented, frequently fast-paced work environment with opportunities for skills, knowledge, benefit and pay growth!Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. We pleasantly engage with customers, listen to what they have to say about their batteries/systems, smart phone and lighting...

  • Clinical Support Specialist

    1 week ago

    Eau Claire, Wisconsin, United States Marshfield Clinic Health System Full time

    At Marshfield Clinic Health System, we are seeking a skilled Clinical Support Specialist to join our team. This role combines the responsibilities of a Telemetry Technician and a Certified Nursing Assistant, providing continuous monitoring and interpretation of cardiac rhythms for multiple patients.The ideal candidate will have a strong understanding of...

  • Store Support Teammate

    4 weeks ago

    Eau Claire, United States Buckle LLC Full time

    Buckle - JobID: 67092485-c157-4698-a988-06ea83950622 [Retail Associate / Cashier] As a Store Support Teammate at Buckle, you'll: Greet Guests with a friendly, engaging attitude, and answer questions regarding the store and its merchandise; Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases; Maintain and share...

  • Signal Support Systems Specialist

    1 week ago

    Eau Claire, Wisconsin, United States Army National Guard Full time

    Job SummaryThe Army National Guard is seeking highly skilled individuals to fill the role of Signal Support Systems Specialist. As a key member of our team, you will be responsible for integrating signal systems and networks, performing signal support functions, and maintaining radio and data distribution systems.Key ResponsibilitiesMaintain and install...

  • Maintenance Associate

    1 week ago

    Eau Claire, Wisconsin, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Maintenance Associate to join our team at Sam's Club. As a Maintenance Associate, you will play a critical role in ensuring the cleanliness and safety of our facilities, providing an exceptional experience for our members and associates.Key ResponsibilitiesMaintain a safe and clean...

  • Veterinary Associate

    4 weeks ago

    Eau Claire, United States Northside Pet Hospital Full time

    Join Our Team as an Associate VeterinarianWe are seeking a highly skilled and compassionate Associate Veterinarian to join our team at Northside Pet Hospital in Eau Claire, WI.As an Associate Veterinarian, you will play a vital role in providing high-quality care to our patients and their owners. You will be responsible for examining animals, performing...

  • Bagging Associate

    4 days ago

    Eau Claire, Wisconsin, United States Festival Foods Full time

    Job SummaryFestival Foods is seeking a skilled Bagging Associate to join our team. As a Bagging Associate, you will be responsible for providing exceptional customer service and ensuring a smooth checkout experience for our guests.Key ResponsibilitiesCustomer Service Excellence: Greet and assist guests, providing a welcoming and helpful check-out...

  • Maintenance Associate

    2 weeks ago

    Eau Claire, Wisconsin, United States Sam's Club Full time

    Position OverviewWe are seeking a highly motivated and detail-oriented Maintenance Associate to join our team at Sam's Club. As a key member of our facilities team, you will be responsible for ensuring the cleanliness and safety of our store, including sweeping, cleaning, and performing maintenance tasks as needed.Key ResponsibilitiesMaintain a safe and...

  • Merchandise Associate

    1 week ago

    Eau Claire, Wisconsin, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.Key...

  • Community Associate

    2 weeks ago

    Eau Claire, Wisconsin, United States Regus Management Group, LLC Full time

    {"title": "Community Associate", "description": "About the RoleWe are seeking a highly skilled and customer-focused Community Associate to join our team at Regus Management Group, LLC. As a Community Associate, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key...

  • Technical Coordinator

    4 days ago

    Eau Claire, Wisconsin, United States Xcel Energy Full time

    Xcel Energy is seeking a highly motivated and detail-oriented individual to join our Distribution Design and Operations team as a part-time intern.Key Responsibilities:Provide support to the Design staff with office and field work tasks.Assist with mapping, filing, data entry, phone work, record retention, and correspondence.Develop spreadsheets and assist...

  • Cafe Associate

    3 weeks ago

    Eau Claire, Wisconsin, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will be responsible for preparing and serving high-quality food and beverages to our members, while maintaining a clean and welcoming environment.Key ResponsibilitiesPrepare and serve food and beverages to members, ensuring...

  • Bakery Sales Associate

    2 weeks ago

    Eau Claire, Wisconsin, United States Festival Foods Full time

    About Festival FoodsWe are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. Our bakery associates play a key role in creating memorable moments for our guests.Job SummaryAs a Bakery Clerk, you will be responsible for providing exceptional...

  • Meat Department Associate

    2 weeks ago

    Eau Claire, Wisconsin, United States Festival Foods Full time

    Job SummaryFestival Foods is seeking a highly skilled and customer-focused Meat Clerk to join our team. As a Meat Clerk, you will be responsible for providing exceptional customer service, maintaining a clean and organized meat department, and ensuring high-quality products are available to our customers.Key ResponsibilitiesAssist guests with finding items...

Technical Support Associate

2 months ago

Eau Claire, United States Jamf Full time

At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf offers remote, hybrid, and in-office positions. Work in the office, connect remote from your home, or find the blend that works best for your role.

What you'll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. The Technical Support Associate works within the Technical Support department to provide technical support and guidance for customers related to the installation, troubleshooting, and integration of Jamf products and supporting technologies. The Technical Support Associate provides direct assistance to Jamf users and is responsible for fielding phone calls and live chat requests directly from customers, as well as delivering Tier 1 technical support to Jamf Pro and Jamf Now customers with an emphasis on first-touch issue resolution.

This role requires the TSA to be in-person 2 days per week based in the Minneapolis, MN; Eau Claire, WI; or Austin, TX Jamf office

What you can expect to do in this role:

  • Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
  • Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
  • Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
  • Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
  • Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
  • Other duties and special projects as assigned
  • Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
  • Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
  • Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
  • #LI-Hybrid
What we are looking for:
  • Aptitude to quickly learn basic technical concepts and communicate to technical & non-technical audiences
  • Ability to perform basic troubleshooting and problem-solving tasks related to server infrastructure, systems, networks, and hardware
  • Capacity to multi-task and quickly prioritize duties
  • Exceptional customer service skills
  • Strong interpersonal and organizational skills
  • Excellent written and oral communication skills to thrive in a fast-paced environment
  • Ability to work independently and as part of a team
  • Experience with macOS, iOS, is preferred
  • Experience with macOS, Windows, and/or Linux server platforms is desirable
  • Associate's Degree or equivalent experience (required), Bachelor's Degree or equivalent experience (preferred)
How we help you reach your best potential:
  • Named a 2022 Best Workplace in Technology by Great Place to Workand Fortune Magazine
  • Named a 2023 Best Workplaces for Women™ by Great Place to Workand Fortune Magazine
  • Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine
  • We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.
  • Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 70,000 global customer base.
  • Our customers are some of the most loyal in the world. We put people over profits - which is why our customers keep coming back to us


What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.

What does Jamf do?Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs.