IT Support Specialist

1 day ago


Eau Claire, Wisconsin, United States Heartland Business Systems, LLC Full time
Job Overview

We are seeking a highly motivated and detail-oriented Engineering Associate to join our team at Heartland Business Systems, LLC.

Key Responsibilities
  • Collaborate with our engineering team to provide consultative and proactive project management support to our account base.
  • Stay up-to-date on various technologies and platforms as directed by your leader and customer demand.
  • Assist sales consultants and fellow Engineers with network installation, review, validation, and optimization of systems and protocols.
  • Contribute to product selection and research, configuration standards, and best practices, and educate our sales teams on these products and services.
  • Cross-educate and mentor other Heartland Interns, Technicians, and related personnel.
Requirements
  • Accountability: Ability to accept responsibility and account for actions.
  • Adaptability: Ability to fit into a changing environment.
  • Conceptual Thinking: Ability to think in terms of abstract ideas.
  • Assertiveness: Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
  • Communication: Ability to communicate effectively with others both verbally and in writing.
  • Technical Aptitude: Ability to relate to topics which require an understanding or specialized knowledge.
Preferred Qualifications
  • At least 3 months of industry experience.
Education and Certifications
  • Enrolled in a university majoring in an IT-related field.
  • Minimum 3.5 GPA.

We are an Equal Opportunity Employer, including Disabled and Veterans.



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