Patient Services Trainer

2 weeks ago


Harker Heights, United States Seton Medical Center Harker Heights Full time

Overview Join our team as a day shift, full-time, Administration Patient Services Trainer in Harker Heights, TX. Fulfilling your purpose begins here: People First, Always. Heres how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more. Your team is bigger than your department: Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more. We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect. Responsibilities Responsible for all incoming Patient Service Specialists (PSS) to Wellstone Health Partners. Provide exceptional and timely training to the PSS team members. Monitor, in partnership with Wellstone Leadership team, all PSS team members across the system to facilitate training 1:1 to those in need and provides training updates on new processes. Help support all Wellstone sites as a PSS to maintain proficiency in various areas where needed. Qualifications Job Requirements 2 years medical office reception experience Previous customer service experience in a retail, business, or office setting Preferred Job Requirements High School Diploma or equivalent



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