Patient Services Trainer

3 weeks ago


Harker Heights, United States Seton Medical Center Harker Heights Full time
Job DescriptionOverview

Join our team as a day shift, full-time, Administration Patient Services Trainer in Harker Heights, TX.

 

Fulfilling your purpose begins here: 

People First, Always. Here’s how we take care of our people: 

  • Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more. 

Your team is bigger than your department: 

  • Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
  • We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect. 

Responsibilities

  • Responsible for all incoming Patient Service Specialists (PSS) to Wellstone Health Partners.
  • Provide exceptional and timely training to the PSS team members.
  • Monitor, in partnership with Wellstone Leadership team, all PSS team members across the system to facilitate training 1:1 to those in need and provides training updates on new processes.
  • Help support all Wellstone sites as a PSS to maintain proficiency in various areas where needed.

Qualifications

Job Requirements

 

  • 2 years’ medical office reception experience

     

  • Previous customer service experience in a retail, business, or office setting

Preferred Job Requirements

  • High School Diploma or equivalent


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