OE Technical Account Manager
3 weeks ago
Position Identification
Job Title - Technical Account Manager
Job Function - OE Sales
Report to - VP of Sales - National Accounts OE
Job Purpose
The Technical Account Manager is responsible for being the technical liaison between the Hankook OE customers (automobile manufacturers) and the internal Hankook teams of Engineering, R&D, Quality, Sales, and Manufacturing.
Key Accountabilities
Receiving and analyzing customer technical RFQ documents and engineering requirements
Deliver project technical requirements to Hankook R&D teams
Present technical assessments and program timing to customers
Develop program launch timelines and timing plans
Act as program manager for new product launches to deliver new products according to the timing plan
Gain knowledge and understanding of customer communication portals
Be the lead technical communicator and first contact to customers for all technical items
Manage and lead quality issue resolution and reporting to customers
Weekly/monthly reporting on project development and timing status
Make technical presentations to customers
Analyze car market technical trends
Join product testing when necessary
Gather information related to customer new vehicle plans and future technologies
Level of Accountabilities
Independent Contributor
Core Competencies
Skilled in Microsoft Office: Excel, Word, and Power Point.
Excellent verbal and written communication skills and knowledge of the English language.
Qualifications
Bachelor’s degree in engineering discipline required
Experience working for a Tier 1 automotive supplier
Experience working directly with automobile manufacturers
Tire industry experience preferred but not required
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