CRM Marketing Specialist
1 month ago
Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.comJob DescriptionExperian Consumer Services (ECS) is looking for a CRM Marketing Specialist who will support the CRM Strategy team in developing and executing projects dedicated to engaging, retaining, and building loyalty with our customers. The CRM Specialist plays an important role serving as the main link between strategy and technical execution. In this role, you will be working with several team members to ensure that all campaigns are planned, coordinated, and executed on time, as we all have communicated to other partners. You will be motivated and organized and work toward a customer-centric philosophy.As a CRM Marketing Specialist, you will primarily be responsible for end-to-end delivery; from capturing campaign requirements to planning, developing, and QA'ing communications.Supports the CRM Strategy team with the planning and execution of important projects and campaigns, including on-time delivery, rush requests scheduling, audit support, and training.Partners with CRM Operations to ensure that all planned communications are identified, tracked, and deliveredManages production and implementation of all email campaigns while coordinating QA with Design and Copywriting teamsResponsible for coordinating all push planning, scheduling, development, and QA with CRM Program managersAssists Program Managers and Account Managers with Cobranded email campaignsManages communications and updates in various channels to the CRM team and cross-functional teamsReviews, confirms and updates calendars to ensure accuracy in campaign planning and executionQualifications2 or more years of experienceBachelor's degree preferred, marketing or technology-relatedYour organizational and project management skills are awesomeMonitor and report campaign performance to clients and internal teams using tools such as Excel (which can perform complex functions), Google Sheets, Salesforce, and/or TableauAdditional InformationBenefits/Perks:Great compensation package and bonus planCore benefits including full medical, dental, vision, and matching 401KFlexible work environment, ability to work remote, hybrid or in-officeFlexible time off including volunteer time off, vacation, sick and 12-paid holidaysOur uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.#LI-Hybrid
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