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Banker

4 months ago


Green Bay, United States Associated Bank, NA Full time

Under direct supervision of a Bank Manager or Market Manager, responsible for assisting customers in a transitional role focused on delivering exceptional service and quality with every transaction, while also learning and modeling sales behaviors to progress through banker roadmap and certification. Perform teller transactions, service customer needs, resolve issues and, when appropriate, proactively recommend Associated Bank products to existing customers and prospects. Provide exceptional customer service by accurately processing customer transactions and demonstrate digital alternatives as appropriate. While learning and modeling behaviors through roadmap progression, responsible to complete curriculum, meet performance milestones, and pass Banker certification for promotion eligibility. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers. This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act. This person will also: Experience comprehensive training to position you for success. Be empowered to pursue your interests, develop new skills, and make a difference every day. Provide exceptional customer service by efficiently and accurately processing customer transactions. Identify and service customer needs and resolve issues while building relationships in your community. Open new accounts and uncover cross-selling opportunities that benefit customer financial wellness. Partner with and refer customers to internal insurance, mortgage, and other key areas within the bank to help meet their financial needs. Support the operational integrity of the branch. Proactively aisle prospect at our in-store locations. Review the qualifications listed below: Education High School or equivalent combination of education and experience.

Required

Experience 2-4 years Customer facing sales and/or service experience.

Required

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