Order Entry

1 month ago

Kennesaw, United States Construction Specialties Full time
CONSTRUCTION SPECIALTIES, INC.
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world-from the world's tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.
Equal opportunity is not only the law but is the basis of how we ensure that our workplace fosters an environment of fairness, equality, and respect. It is the policy of Construction Specialties to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law.
SCOPE OF POSITION:
Performs diversified sales entry/administrative duties to generate data pertinent to sales of products for customers or sales representatives. Possesses strong communication, attention to detail, organizational skills and knowledge of organization's policies and procedures and department operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:
  • Performs sales entry/administrative duties pertaining to Order Entry and Order Maintenance in database.
  • Updates Customer Master with address updates as needed.
  • Reads correspondence from Sales Representatives to determine proper action while following department procedures.
  • Manages Jobs Entered spreadsheet report and distributes to necessary departments daily.
  • Creates job files with required paperwork.
  • Proactively reports unusual conditions or problems to Territory Sales Manager or Project Manager.
  • As needed, coordinates with other departments and technical subject matter experts to resolve issues.
  • Acts as back-up for customer service.
  • Performs other related duties as assigned by management.
Qualifications
KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION: (Minimum Education and/or Experience required)
  • High School diploma or equivalent required; plus, 3-5 years Order Entry/Sales Support experience preferred
  • Attention to detail
  • Product knowledge
  • Excellent communication skillsverbal and written
  • Organizational and time management skills to achieve a high volume of daily activity
  • Problem solving
  • Trouble shooting skills
  • Collaboration
  • Customer Service focus
  • Demonstrated systems knowledge to include MS Office /Excel and other systems relevant to assigned functional area(s).
SUPERVISORY RESPONSIBILITIES :
  • No

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