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Health Informatics Analyst

3 months ago

Everett, United States Community Health Center of Snohomish County Full time

Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more We also offer $0.75/hour for those who test proficiently in a second language.

Job Summary

Under the direction of the Health Informatics Manager, the Health Informatics Analyst is responsible for testing and maintaining the EHR and other medical software that supports both the medical and dental practices. This includes, but is not limited to, any assigned or associated applications and functions supporting the EHR system, including specifications, creating, editing, troubleshooting, and end user support. In addition, the Health Informatics Analyst will assist the Senior Health Informatics Analyst to design and configure applications that support the delivery of quality care.

Knowledge, Skills & Abilities

  • Reads, speaks, understands and writes proficiently in English.
  • Works independently and is self-directed.
  • Works effectively in a team environment.
  • Problem-solves with creativity and ingenuity.
  • Organizes, prioritizes, and coordinates multiple activities and tasks.
  • Works with initiative, energy and effectiveness in a fast-paced environment.
  • Produces work in high quantity and quality.
  • Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
Preferred:
  • Bilingual skills.
  • Knowledge of medical terminology.
  • Knowledge of dental terminology.
  • Knowledge of pharmacy terminology.
Education
  • High school graduate or equivalent.
  • Associates degree in Information Technology or related field, or in lieu of degree, a combination of equivalent education and work experience.
Preferred:
  • Bachelors degree in Information Technology or related field, or in lieu of degree, a combination of equivalent education and work experience.
Experience
  • Healthcare information systems, such as electronic health record and practice management systems experience (2 years).
  • Healthcare or related experience (2 years).


Job Specific Functions/Performance:

  1. Assist in the analysis of EHR templates and modules; Improves content, design and troubleshoots any issues with templates.
  2. Under supervision, works directly with physicians, supervisors and other departments to gather content, design, write specifications, analyze workflow of practice processes, configure and modify templates in the EHR system.
  3. Provides application and technical support for EHR users.
  4. Consults with IT department to come up with system solutions consistent with organizational objectives.
  5. Works with appropriate vendor helpdesk to troubleshoot enterprise-wide system issues.
  6. Assists Database Analysts in mapping configurations designed to provide accurate reporting functions.
  7. Provides education in a group classroom setting, online through an e-learning or Virtual Learning Environment (VLE), or on a one-to-one basis to EHR end users
  8. Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.


CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)