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Senior Salesforce Business Analyst

2 months ago


Everett, Massachusetts, United States Rose International Full time
Senior Salesforce Business Analyst

Rose International is seeking a highly skilled Senior Salesforce Business Analyst to partner with stakeholders and development teams to elicit, analyze, and document business requirements.

Key Responsibilities:
  • Collaborate with stakeholders to gather and document business requirements
  • Support Program Managers with implementation projects, working closely with vendor partner teams and business stakeholders
  • Effectively communicate requirements conflicts to project leads and assist with conflict resolution
  • Ensure that requirements are understood and approved by all stakeholders
  • Manage requirement traceability and changes throughout the project lifecycle
  • Ensure the test strategy and test plans adequately cover the requirements
  • Assist in defect resolution
Requirements:
  • Minimum of 5 years of Business Analysis experience
  • Implementing and working with Salesforce Solutions
  • Utilizing a SAFe Agile framework
  • Working with vendor consultants
  • Good experience in implementing continuous integration and continuous delivery (CI/CD)
  • Experience in creating documents, such as Business Requirement Documents, Software Requirement Documents, Process workflows, RAIDQs, Project Plans, User guides/Training materials
  • Work with stakeholders to prioritize requirements effectively based on business value, risks, and constraints
  • Understand the Project Management methodologies and practices to be able to work closely with a Program Manager and seamlessly move into the PM role on occasion
  • Experience with evaluating project risks and issues and assisting Program Manager/Portfolio Manager with prioritization and development of mitigation or resolution strategies
  • Ability to develop strong client/vendor relationships and develop strategies and solutions of high business value
  • Ability to apply business analysis experience and project management knowledge to real-world scenarios
  • Agile Project Methodology and JIRA knowledge preferred
  • Experience in facilitating requirement analysis sessions with large and diverse stakeholder groups through requirements meetings, workshops, JAD sessions
  • Possess the ability to read, analyze, and interpret general business documents and governmental regulations
  • Experience with analyzing inefficient business processes and working with business stakeholders and IT partners to create requirements for effective automated solutions
  • Experience in creating visual diagrams of the system by UML (Use case, Activity, Business Process Diagrams), and creating web page mock-ups
  • Proficient with MS Office; including Word, Excel, PowerPoint, Outlook, and Visio
Preferred Qualifications:
  • Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, or similar
  • Business Analyst Certification
  • Salesforce Certification
Benefits:

Rose International offers a comprehensive benefits package, including competitive salary, comprehensive health insurance, 401(k) matching, and paid time off.

Rose International is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.