Campus Director

2 weeks ago

Houston, United States GoDog Full time

Benefits: Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development

Overview

We are looking for a Campus Director to join our growing team. The Campus Director is responsible for guidance and oversight over all operations for the GoDog campus (boarding, daycare, front desk, and all ancillary services) by maintaining GoDog brand standards and assuring adherence to GoDog policies and procedures. As the Campus Director, you will be responsible for overseeing the care and well-being of animals, maintaining a clean and safe environment, leading a team of dedicated staff, and overseeing business performance. Your focus will be on providing excellent animal care, ensuring smooth daily operations, growing the business, and promoting a positive and nurturing environment for our furry guests.

As the Campus Director you will build an amazing team of upbeat, motivated, dependable leaders with a strong desire to help grow our business and their careers. This is a great opportunity for advancement with a rapidly growing company

The Campus Director will report to the Vice President of Operations. Ideal candidates have industry-related experience and knowledge of canine behavior, common medications, and illnesses.

Key Responsibilities Creates a positive campus culture in alignment with GoDog's values Hire, onboard, and manage staff on GoDog processes and procedures Oversee employee development and discipline Manage staff schedule and payroll Oversee and participate in daily campus operations alongside the Assistant Campus Director and staff Lead all employees by managing the performance of direct reports and providing coaching, including the leadership team and attendants Maintain operational standards and pass regular site visits Collaborate closely with the HQ Team to set goals and implement plans to attain those goals Manage overall campus performance (employees, volume, and business) Manage compliance with safety regulations and dog and human first aid certifications Plan and communicate event schedules for training and employee events Plan and properly market community events and presence Manage and maintain the campus budget, manage expenses and achieve revenue expectations Oversee the implementation of marketing and social media strategies Inventory and vendor management Manage facility maintenance Availability to work Fridays, Saturdays and Sundays, as well as all holidays as these are our busiest times Other duties as required

Qualifications 5 years professional animal care experience 5 years managing a staff of 10+ people 3 years previous management experience 2 year's previous experience managing a staff of 15+ employees Ability to lead with kindness, compassion, humility, and an even-keeled demeanor since dogs pick up on human energy Excellent customer service skills and ability to educate pet parents on dog behavior and care Excellent public relations skills for building relationships in the community and promoting the business Proven work ethic, organizational skills, and time management skills Ability to thrive in a fast-paced environment Ability to proactively identify opportunities and recommend solutions Ability to positively interact with the animals that GoDog services Ability to regularly move throughout the facility to continuously interact with pets, customers, and staff using physical and mental stamina Ability to clean up bodily fluids without becoming squeamish Capability to competently complete the tasks required of any employee Pet First Aid and CPR Certification Background check clearance

About Us

GoDog was founded in 2018 by father and son, Jess and Ben Eberdt and their dogs Huck and Jed. They wanted to create a whole new category for pet care - Premier Pet Hospitality. GoDog promises to create a loving, dog-centric community.

GoDog's commitment is to first think about doing what is right. What is right by the dog, the parent, the staff. Our approach to quality, cleanliness, and design is influenced by this decision first. We firmly believe that by adhering to this commitment, business success will naturally ensue. Our ultimate objective is to forge a brand and enterprise that leaves a lasting legacy spanning generations.

We are seeking team members who are passionate about pets and dedicated to growth. Join our team and be part of providing exceptional care for pets and pet people alike

We are here for dogs.

At GoDog, our mission is simple: to provide premier pet hospitality for all our furry visitors We provide training in a welcoming and supportive environment to ensure each pet visit is safe, comfortable, clean, and fun We are looking to grow our team with team members who are eager to grow and have a passion for pets and pet people #J-18808-Ljbffr

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