Account Manager, Retail

1 month ago


Union, United States Trax Retail Ltd. Full time

** Account Manager, Retail**

Cincinnati Full-time Management **About The Position**

Trax is expanding business with Retailers around the globe. In the United States we have launched multiple pilot engagements with large national Retailers. We are looking to hire an Account Manager who can have a dedicated focus on these retail customers and help drive them from successful pilots into chain-wide rollouts.

The main responsibilities of this Account Manager is to build strong relationships with each of our retailer customers and to own these relationships from a commercial standpoint. This involves ensuring we are aligned on success criteria for each program phase and ensuring that we marshall the necessary resources from across Trax to deliver successfully for the customers.

**?**Trax is the world leader in computer vision solutions for retail, ranking in the top 25 Fastest Growing Companies on Deloitte's Technology Fast 500 list. The company enables tighter execution controls in-store and can leverage competitive insights through their in-store execution tools, market measurement services, and data science to unlock revenue opportunities at all points of sale. Trax uses smartphones, tablets, fixed cameras, and robotics to gain actionable shelf analytics in real-time.

In 2019, we were selected as a Red Herring Top 100 Global company and have been ranked in the top 25 Fastest Growing Companies on Deloittes Technology Fast 500 list. Our global headquarters is in Singapore, with offices across Asia Pacific, Europe, Middle East, North America and South America. To find out more about Trax, please visit

*Trax Retail provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*

*Th?is policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*

**Responsibilities**

-Build relationships with each customer

-Define account plans to achieve our goals in each account, aligning quarterly with leadership

-Understand customer organizations and buying decision criteria

-Understand and document organization structure & decision making processes for each customer

-Work closely with customer to ensure smooth adoption of technology both at store level and at HQ

-Manage negotiation with customers on commercial terms & agreements

-Build new business opportunities inside existing accounts

-Ensure we are bringing necessary resources from Trax to meet customer needs

-Achieve growth and hit sales targets for Syndicated product

-Achieve growth and hit sales targets for Medium/Local CPGs

**Requirements**

* A Bachelor's degree preferred.

* 5-10 years as a sales leader driving meaningful revenue in the Retail space.

* Should be able to negotiate with customers calmly and other companies to maximize customer relations and product performance.

* Communicate clearly and often.

* Must be able to plan strategies and future operation goals effectively.

**Key Competencies**

* Teamwork Orientation

* Technical Capacity

* Thoroughness

* Time Management

* Customer/Client Focus

* Flexibility

* Sales Acumen

* Experience w/ new & emerging technology solutions

* Retail / CPG industry Knowledge including knowledge of retailer operations and technology roll outs

* Project management experience



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