Care Coordinator

3 weeks ago

Newton, United States Consensus Health Full time

Located in:
Newton, New Jersey 07860

Position Summary

The Care Coordinator - Certified Medical Assistant (CC-CMA) facilitates patient continuity of care with the healthcare team. Under the clinical direction and oversight of the Primary Care Provider and Advanced Practical Nurse, the CC-CMA coordinates care for patients needing support by collaborating with the patient, family, physician, providers, nurses, and other members of the healthcare team to identify needs and expedite valuable, appropriate, and cost-effective care.

The CC-CMA is a key role in our practice. They create a strong first impression for our patients and ensure they feel cared for by our practice. They will engage with patients and caregivers and communicate orders or instructions from the doctor or clinical provider. They assist clinical providers with documenting necessary communications in a timely manner.
Job Title: Care Coordinator - Certified (CC-CMA)

Department/Location: Population Health- Home Care Program

Reports to: Clinical Supervisor

FLSA Status: Nonexempt

Direct Reports: n/a

Company Overview

At Consensus Health, we believe better healthcare begins with a community of strong, independent providers delivering high quality, compassionate patient care with improved outcomes. As New Jersey's fasting growing independent medical group, Consensus Health offers full clinical and operational integration with our value-based care programs, enabling providers to transform the healthcare delivery experience. In addition, Consensus Health owns and manages New Jersey's oldest Independent Physician Association ("IPA") with over 1,000 providers throughout the state. At Consensus Health we believe in fostering an environment of collaboration, participation, and respect. A cornerstone of that belief is a commitment to attracting talented and dedicated team members who work together for the common purpose of providing clinical excellence.

Consensus is committed to attracting, developing, and retaining talented people who are passionate about helping physicians and their staff deliver better care to patients and whose values align with ours. We empower our employees to bring the right solutions forward to strengthen the relationship between providers and patients and ensure that our staff are well served.

Duties and Responsibilities

The duties include, but are not limited to:

  • Facilitate engagement between PCP and patient.
  • Assist clinical providers by maintaining practice workflow, escalate acute issues to the provider timely.
  • Follows instructions closely and reports observations and symptoms indicative of the patient's reactions to treatments and patient complaints.
  • Responsible for scheduling accurate initial evaluations, follow-up appointments and cancellations.
  • Initiates all appointment reminder calls in a professional and courteous manner, projecting appropriate language and tone of voice.
  • Demonstrates effective oral, listening, and written communication skills that facilitate positive customer relationships and staff interaction in the delivery of care.
  • Prioritizes duties and responsibilities and completes them accurately and in a timely fashion.
  • Maintains confidentiality and demonstrates responsible judgment by updating knowledge, referring problems through appropriate channels, and observing the policies and procedures.
  • Obtain and enter patient history, chief complaint, and update the medication list into the electronic medical record.
  • Maintains compliance with legal requirements, HIPAA, OSHA, and company policies.
  • Assisting with other office duties including answering phones, faxing, filing, etc.
  • Keeps supplies ready by inventorying stock, placing orders, verifying receipt, sorting, and storing.
  • Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations
  • Participation in required staff huddles
  • Maintain predetermined patient caseload
  • Exercise sound clinical judgment, seek advice and sign off from Advanced Clinical Nurse or clinical leadership as appropriate
  • Take initiatives in finding solutions to difficult and/or sensitive problems
  • Participate in quality gap closures
  • Work as a patient advocate
  • Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies or other miscellaneous job-related duties as assigned.
  • Enhance practice reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Qualifications or Education, Training and Experience
  • Current NJ CMA certification
  • Two (2)+ years of experience in one or more of the following settings: Acute Care, Ambulatory, Specialty, Physician Office, or Home Health
Knowledge and Skills/Expected Competencies
  • Willingness & ability to interact with healthcare personnel within a variety of clinical settings
  • Understanding of HIPAA, Confidentiality Obligations and nursing best practice
  • Demonstrated ability to work as part of a team
  • Excellent interpersonal and organizational skills
  • Candidate must be able to execute workflows and work together with APNs and other members of the multi-disciplinary care team
  • Knowledge of Payor programs and Quality Metrics
  • Ability to review clinical data to address care opportunities and healthcare utilization trends
  • Critical thinking skills & able to adapt to a fast complex working environment
  • Strong autonomous problem-solving ability
  • Excellent time management skills
  • Multitasking and prioritization working in a high-volume environment with minimal supervision
  • Ability to undertake a variety of diverse care tasks and work in a multidisciplinary team
  • Compassionate and able to handle stress
  • Documentation accuracy in medical record
  • Adaptable to new technologies and software


Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Examples of Work Environment

While performing the duties of this job, the employee is regularly required to walk, bend, sit, talk, lift, or hear. The employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, postage meter, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence and leads New Jersey in provider and patient satisfaction. Consensus Health values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

Consensus Health is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. Consensus Health is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as appropriate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

  • Care Coordinator

    2 days ago

    Newton, Massachusetts, United States Good Shepherd Community Care Full time

    Job DescriptionWe are seeking a skilled and compassionate Registered Nurse to join our team as a per diem healthcare professional. In this role, you will provide high-quality care to patients in private homes and residential facilities throughout Greater Boston and parts of Metrowest.Key ResponsibilitiesParticipate in interdisciplinary teams to assess...

  • Care Coordination Assistant

    4 weeks ago

    Newton, United States Harbor Health Services, Inc. Full time

    Harbor Health operates two Elder Service Plan Programs of All-Inclusive Care for the Elderly, a program that allows frail elders to live in their homes and communities.  Our Elder Service Plan has two medical and day centers in Mattapan and Brockton, MA and cares for more than 580 participants. We are currently seeking an extremely talented Care...

  • MDS Coordinator

    3 weeks ago

    Newton, United States Complete Care Full time

    Job DescriptionNow Hiring: RN MDS Coordinator –Join Our Amazing Team at Complete Care at Barn Hill!Are you a compassionate and detail-oriented Registered Nurse (RN) looking for a rewarding opportunity in long-term care and rehab? Complete Care at Barn Hill in Newton, NJ is looking for a dedicated RN MDS Coordinator to bring their skills, experience, and...

  • MDS Coordinator

    3 weeks ago

    Newton, United States Complete Care Full time

    Now Hiring: RN MDS Coordinator –Join Our Amazing Team at Complete Care at Barn Hill!Are you a compassionate and detail-oriented Registered Nurse (RN) looking for a rewarding opportunity in long-term care and rehab? Complete Care at Barn Hill in Newton, NJ is looking for a dedicated RN MDS Coordinator to bring their skills, experience, and smile to our...

  • MDS Assessment Coordinator

    20 hours ago

    Newton, Iowa, United States Newton Health Care Center Full time

    MDS Assessment Coordinator (RN) - Full-TimeLocation: Valley Vista for Nursing and Rehabilitation | Newton, IAValley Vista for Nursing and Rehabilitation is seeking a dedicated MDS Assessment Coordinator (RN) to join our skilled nursing team in Newton, IA. This key role is responsible for overseeing and coordinating the resident assessment process in...

  • Nursing Team Coordinator

    9 hours ago

    Newton, Iowa, United States Newton Health Care Center Full time

    We are looking for a results-driven MDS Assessment Coordinator (RN) to optimize our resident assessment process and improve patient care outcomes.This key position requires exceptional leadership and coordination skills to ensure seamless collaboration among healthcare teams.

  • Nursing Assessment Coordinator

    2 days ago

    Newton, Iowa, United States Newton Health Care Center Full time

    Job Overview:Newton Health Care Center is seeking a dedicated MDS Assessment Coordinator (RN) to oversee and coordinate the resident assessment process in compliance with state regulations and facility policies.Responsibilities:Conduct routine resident assessments based on pre-determined schedules or as needed due to condition changes, hospital returns,...

  • MDS Assessment Coordinator

    2 days ago

    Newton, Iowa, United States Newton Health Care Center Full time

    MDS Assessment Coordinator (RN) - Full-TimeLocation: Valley Vista for Nursing and Rehabilitation | Newton, IA Valley Vista for Nursing and Rehabilitation is seeking a dedicated MDS Assessment Coordinator (RN) to join our skilled nursing team in Newton, IA. This key role is responsible for overseeing and coordinating the resident assessment process in...

  • Clinical Nurse Coordinator

    18 hours ago

    Newton, Iowa, United States Newton Health Care Center Full time

    **Job Summary:**We are seeking a dedicated and experienced MDS Assessment Coordinator (RN) to join our skilled nursing team at the Newton Health Care Center in Newton, IA.This key role is responsible for overseeing and coordinating the resident assessment process in compliance with state regulations and facility policies.Key Responsibilities:Conduct routine...

  • Nurse Care Coordinator

    6 days ago

    Newton, New Jersey, United States KAREN ANN QUINLAN MEMORIAL FOUNDATION Full time

    Job Summary:We are seeking a skilled and compassionate Registered Nurse to join our team as a Case Manager. As a key member of our hospice care team, you will be responsible for providing high-quality patient care and support to individuals and their families during times of need.About the Role:As a Case Manager, you will work closely with patients,...

  • Clinical Care Coordinator

    2 days ago

    Newton, New Jersey, United States Atlantic Health System Full time

    Atlantic Health System seeks a dedicated and compassionate Clinical Care Coordinator to join our team. In this role, you will be responsible for providing exceptional care and services to selected member populations across the continuum of illness.The successful candidate will ensure effective utilization and monitor healthcare resources, managing the...

  • MDS Assessment Coordinator

    4 hours ago

    Newton, United States Newton Health Care Center Full time

    MDS Assessment Coordinator (RN) - Full-TimeLocation: Valley Vista for Nursing and Rehabilitation | Newton, IAValley Vista for Nursing and Rehabilitation is seeking a dedicated MDS Assessment Coordinator (RN) to join our skilled nursing team in Newton, IA. This key role is responsible for overseeing and coordinating the resident assessment process in...

  • MDS Assessment Coordinator

    23 hours ago

    Newton, United States Newton Health Care Center Full time

    MDS Assessment Coordinator (RN) - Full-TimeLocation: Valley Vista for Nursing and Rehabilitation | Newton, IA Valley Vista for Nursing and Rehabilitation is seeking a dedicated MDS Assessment Coordinator (RN) to join our skilled nursing team in Newton, IA. This key role is responsible for overseeing and coordinating the resident assessment process in...

  • Life Enrichment Coordinator

    2 days ago

    Newton, United States Traditions Memory Care of Newton Full time

    Traditions Memory Care of Newton is seeking a Life Enrichment Coordinator to join our team. Using charismatic energy, you will actively engage residents to participate in activities that promote wellness within our community. JOB HIGHLIGHTS: Part-time, 3 - 8p including every other weekend and every other holiday ABOUT OUR COMMUNITY: Traditions Memory Care of...

  • Nurse Care Coordinator

    6 days ago

    Newton, Massachusetts, United States LHC Group Full time

    We are looking for an experienced Registered Nurse to join our Home Health team as a Clinical Nursing Specialist.About the PositionThis is a unique opportunity for a dedicated nurse to provide high-quality patient care in a home setting. As a Clinical Nursing Specialist, you will work closely with patients, families, and healthcare teams to develop and...

  • Community Life Coordinator

    20 hours ago

    Newton, Iowa, United States Traditions Memory Care of Newton Full time

    Traditions Memory Care of Newton is a secure memory care skilled nursing community in Newton, Iowa. We pride ourselves on our unique approach to care, focusing on the individual needs and interests of each resident. Our goal is to create a supportive and engaging environment that promotes overall well-being.We are seeking a dedicated Life Enrichment...

  • Hospice Care Coordinator Trainee

    2 days ago

    Newton, Massachusetts, United States Good Shepherd Community Care Full time

    The New Graduate Nurse Resident program at Good Shepherd Community Care offers a unique opportunity for new nurses to launch their careers in hospice care. Our comprehensive program provides the necessary training and support to help you succeed in this rewarding field.Program Highlights:Comprehensive classroom sessions and hands-on training.Opportunities...

  • Department Coordinator

    2 weeks ago

    Newton, United States Newton-Wellesley Hospital Full time

    Department Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. -High School graduate or equivalent required...

  • MDS Coordinator

    3 weeks ago

    Newton, NJ, United States Complete Care Full time

    Now Hiring: RN MDS Coordinator – Join Our Amazing Team at Complete Care at Barn Hill! Are you a compassionate and detail-oriented Registered Nurse (RN) looking for a rewarding opportunity in long-term care and rehab ? Complete Care at Barn Hill in Newton, NJ is looking for a dedicated RN MDS Coordinator to bring their skills, experience, and smile ...

  • Patient Care Administrator

    6 hours ago

    Newton, Iowa, United States Newton Health Care Center Full time

    The successful candidate will serve as a MDS Assessment Coordinator (RN), driving excellence in resident assessment and care coordination at the Newton Health Care Center.This role demands strong analytical, problem-solving, and interpersonal skills to navigate complex healthcare environments.