Current jobs related to Head of Customer Success - Jackson - Apera LLC

  • Head of Sales

    1 month ago

    Jackson, Mississippi, United States eatOS POS Inc. Full time

    Head of Sales - Restaurant Technology Sales (SaaS and POS) in MississippiAt eatOS POS Inc., we're on a mission to help restaurants manage their business and serve customers better. As our Head of Sales, you'll play a crucial role in driving our growth and success in the Mississippi market.Key Responsibilities:Identify and pursue new business opportunities in...

  • Virtual/Work-at-Home - Customer Care Agent (Jackson, TN)

    4 months ago

    Jackson, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Jackson, TN)** **Department:** Ops-Hourly **Location:** Jackson, TN **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm (CST) 3 pm -...

  • Customer Success Supervisor

    3 weeks ago

    Jackson, Mississippi, United States Quadient Full time

    Transform Customer Experiences with QuadientQuadient is a global leader in customer communication solutions, dedicated to delivering innovative and personalized interactions. As a Supervisor, Customer Success, you will play a critical role in driving the success and direction of our customer success function.Your Key Responsibilities:Lead a high-performing...

  • Department Head

    3 weeks ago

    Jackson, Tennessee, United States Chick-fil-A Full time

    Job SummaryWe are seeking a highly skilled and experienced Department Director to lead our restaurant's operations. As a key member of our team, you will be responsible for overseeing the daily activities of our Kitchen, Front Counter, and Drive-Thru departments.Key ResponsibilitiesLead and manage departmental operations to ensure exceptional customer...

  • Head of Sales

    2 weeks ago

    Jackson, Mississippi, United States eatOS POS Inc. Full time

    Head of Sales - Restaurant Technology Sales (SaaS and POS) in MississippiAt eatOS POS Inc., we're on a mission to help restaurants manage their business and serve customers better. As our Head of Sales, you'll play a crucial role in driving our growth and success in the restaurant technology space.Key Responsibilities:Research and identify potential new...

  • Enterprise Customer Success Manager, EMEA

    4 weeks ago

    Jackson, United States Fonoa Full time

    At Fonoa, we are transforming how digital-first companies stay tax compliant. We provide simple and modular API solutions that easily integrate into any existing workflow. Through our technology-first approach, we reduce manual processes, increase compliance, and reduce the cost of operations when transacting and scaling internationally. We are solving one...

  • Beer Quality Specialist

    4 weeks ago

    Jackson, Tennessee, United States A Head for Profits Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Beer Quality Specialist to join our team at A Head for Profits. As a key member of our operations team, you will be responsible for ensuring that our customers receive the highest quality draft beer experience.Key Responsibilities:Conduct regular site visits to local bars and restaurants to...

  • Beer Quality Specialist

    1 month ago

    Jackson, Tennessee, United States A Head for Profits Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Beer Quality Specialist to join our team at A Head for Profits. As a Beer Quality Specialist, you will be responsible for ensuring that our customers receive the highest quality draft beer experience.Key Responsibilities:Conduct regular visits to customer locations to inspect and maintain...

  • Marketing coordinator

    2 months ago

    Jackson, United States The Little Gym of Post Falls Full time

    We are a new age digital engineering company delivering unique experiences, actionable insights, intelligent products & platforms at the intersection of talent & technology. Delivering what customers want is precision. But, predicting what they will want is intuition. When you have design, data and science coming together, evolved experiences become a...

  • Client Success Specialist

    2 weeks ago

    Jackson, Mississippi, United States Dyal Agency Full time

    Job OpportunityWe are seeking a dedicated and compassionate Client Success Advisor to join our team at The Dyal Agency. As a Client Success Advisor, you will play a vital role in building strong relationships with clients, educating them about life insurance, and providing exceptional customer service.About the Role:As a Client Success Advisor, you will be...

  • Head of Sales

    5 months ago

    Jackson, United States eatOS POS Inc. Full time $35,000 - $125,000

    Head of Sales - Restaurant Technology Sales (SaaS and POS) in MississippiWHO WE ARE:eatOS was born in 2017 to help restaurants manage their business and serve customers better. Since inception, it has grown to offer cross segment of products and services that allow restaurants across the country to manage and operate their businesses more efficiently. At the...

  • RN-Head Nurse

    1 week ago

    Jackson, United States Baptist Memorial Full time

    Summary The Head Nurse is responsible for overseeing patient care, staff management and day to day operations of a specific department or nursing unit. Coordinates and provides care utilizing the critical thinking framework known as the nursing process. The nursing process forms the foundation of the nurse's decision making to help partner with...

  • RN-Head Nurse

    4 months ago

    Jackson, United States Baptist Memorial Full time

    Summary The Head Nurse is responsible for overseeing patient care, staff management and day to day operations of a specific department or nursing unit. Coordinates and provides care utilizing the critical thinking framework known as the nursing process. The nursing process forms the foundation of the nurse's decision making to help partner with...

  • Student Success Navigator

    1 week ago

    Jackson, Michigan, United States Jackson College Full time

    Job SummaryAs a Student Success Navigator at Jackson College, you will play a critical role in supporting the retention and completion of students. This position is responsible for providing direct services to students in support of the College's Total Commitment to Student Success (TCS2) efforts. You will operate in a case management student services role,...

  • Student Success Navigator

    4 days ago

    Jackson, Mississippi, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and dedicated Student Success Navigator to join our team. The successful candidate will be responsible for providing direct services to students in support of the College's Total Commitment to Student Success (TCS2) efforts.Key ResponsibilitiesAccountable for individual caseload outreach, retention, intervention,...

  • Student Success Navigator

    2 weeks ago

    Jackson, Mississippi, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and experienced Student Success Navigator to join our team. The successful candidate will be responsible for providing direct services to students in support of the College's TCS2 (Total Commitment to Student Success) efforts to increase student persistence, retention, certificate/degree completion and successful...

  • Customer Service Representative I

    4 weeks ago

    Jackson, Mississippi, United States State of Mississippi Full time

    About the PositionThis is an exciting opportunity to join the State of Mississippi as a Customer Service Representative I. In this role, you will be responsible for providing exceptional customer service to the public, answering questions, and resolving issues in a professional and courteous manner.Key ResponsibilitiesProvide information to the public...

  • Assistant Coach- Men's Basketball Position

    2 weeks ago

    Jackson, Ohio, United States Tennessee Board of Regents Full time

    Job Title: Assistant Coach- Men's BasketballWe are seeking a qualified candidate for the Assistant Men's Basketball Coach Position at Jackson State Community College.Job Summary:Jackson State Community College is looking for a dedicated and experienced Assistant Coach to join our team. The successful candidate will assist the Head Coach in organizing,...

  • RN-Head Nurse

    3 weeks ago

    Jackson, United States Baptist Memorial Full time

    Summary Coordinates and provides care utilizing the critical thinking framework known as the nursing process. The nursing process forms the foundation of the nurse's decision making to help partner with patients/families to attain, maintain and restore health whenever possible. Blends caring, compassion, knowledge and integrity to provide safe quality care...

  • Education Success Manager

    2 weeks ago

    Jackson, United States Busybee Teachers Full time

    Do you have a passion for education and a knack for building relationships Are you organized personable and eager to make a difference in the lives of teachers and students If so then we encourage you to apply for this exciting parttime temporary contracttohire opportunity! Busybee Teachers is a rapidly growing platform that connects K12 schools with...

Head of Customer Success

3 months ago

Jackson, United States Apera LLC Full time

Apera AI helps manufacturers make their factories more flexible and productive. Robots enhanced with Apera’s software have 4D Vision – the ability to see and handle objects with human-like capability. Challenging applications such as bin picking, sorting, packaging, and assembly are now open to fast, precise, and reliable automation. Apera is led by an experienced team from high-growth companies focused on robotics, artificial intelligence, and advanced manufacturing. We are looking for an experienced Head of Application Engineering and Customer Onboarding to join our growing company and manage the existing team, plus strategically grow the Customer Success department. You will be working with a talented and motivated team of Sales Application Engineers who are responsible for supporting and growing our customer base. Your job will include: Optimize and manage technical customer success. Experience as a field-based robotics and/or machine vision application engineer. Manage process for customer requests. Manage timely support. Managing the process of robotic vision system implementation. Continuous development of help and support articles and videos and keeping them updated. Define KPIs and continuously track them to ensure the above process is working. Provide regular reports to CEO. Design the most efficient team structure based on the above and hire the required people to deliver the results and support the company's customers all around the world. Develop and suggest new metrics as the company's business evolves to maintain customer satisfaction at the highest level possible. Minimum Qualifications: Bachelor’s degree in Engineering or related field. 5+ years of experience in technical customer success. 3+ years of experience in building and managing technical customer success teams. 3+ years experience with field-based robotic and/or machine vision installations. Hands on expertise in using MS Office and project management and ticketing platforms. Strong analytical skills to analyze data and make informed decisions. Ability to build strong relationships with customers and other teams within the company. Ability to travel internationally. Experience working in the same role in startup companies supporting new and innovative services and/or products. Experience in Industrial Automation, Automotive industrial manufacturing, Computer Vision or similar. #J-18808-Ljbffr