Customer Service Representative
3 weeks ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and driving process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Responsible for sourcing products in branch inventory, distribution center inventory, or supplier inventory. Determines the most cost-effective shipping method for customer orders. Partners with Account Representatives to ensure customer satisfaction. Expedites backorders. May pull inventory and prepare orders for shipment to customers. May handle customer returns. Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: Reliability, organization, and attention to detail required. Strong communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems, and searching capabilities to find products on the internet. Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. In compliance with pay transparency requirements, we are excited to share that the base pay range for this position is $16.75 - $20.95 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct, and other legitimate business reasons. #J-18808-Ljbffr
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Associate Customer Service Representative
1 month ago
Chico, United States California Water Service Group Full timeThe Associate Customer Service Professional provides exceptional customer service in person via phone, web, e-mail, and chat using proper etiquette, professional language and grammar. At California Water Service, we are passionate about delivering ex Customer Service, Customer Service Representative, Associate, Customer Experience, Representative, Business...
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Customer Service Representative
3 months ago
Chico, United States DigitalPath Full time**Customer Service Representative** Full-Time in Chico, CA - Entry Level - Customer Service **CUSTOMER SERVICE REPRESENTATIVE** DigitalPath, Inc. is an expanding Chico-based Internet Company that is dedicated to building a positive workplace as we deliver high speed internet to rural communities. We currently have a Full-time opening for a Customer Service...
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Customer Service Representative
3 months ago
Chico, United States UST Select Full timeCustomer Service Representative Job Type Full-time Description **UST Select Overview** UST Select is a logistics solutions company. Were experts at managing warehouses, transitioning and delivering products, and interacting with customers. We provide solutions through an employee-led delivery model to execute a lasting impression, efficiently and...
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Customer Service Representative
3 weeks ago
Chico, United States Mad Engine Global, LLC. Full timeAre you ready to join our amazing team as a Customer Service Representative? We are seeking highly motivated individuals who excel in a dynamic work environment. This is a full-time position with opportunities for growth within our organization! About Mad Engine Founded in 1987, Mad Engine has grown to become the leading global licensed apparel wholesaler...
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Customer Service Representative
25 minutes ago
Chico, California, United States Courtesy Automotive Center Full timeJob SummaryCourtesy Automotive Center is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our customers, answering inquiries, and resolving issues in a professional and courteous manner.Key...
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Customer Service Representative
2 days ago
Chico, California, United States Tri Counties Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tri Counties Bank. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, resolving issues, and providing solutions to meet their needs.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
20 hours ago
Chico, California, United States Anderson Management Group Full timeLegendary Customer ExperiencesWe're seeking a skilled Customer Service Representative to warmly welcome guests and create personalized connections. As a key member of our team, you'll manage the takeout process, ensuring seamless transactions and legendary experiences for our guests.RequirementsMinimum 16 years of age (or higher per applicable law) and...
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Customer Service Sales Representative
4 weeks ago
Chico, United States Jerry Vestesen District Office Full timeOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests,...
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Customer Service Sales Representative
4 weeks ago
Chico, United States Jerry Vestesen District Office Full timeJob DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
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Insurance Customer Service Representative
4 months ago
Chico, United States Eduardo Rodriguez Insurance Agency Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesSet and confirm appointmentsDocument...
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Customer Service Ambassador
2 days ago
Chico, California, United States DoubleTree by Hilton Chico Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at DoubleTree by Hilton Chico. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide...
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Sales and Service Representative
1 week ago
Chico, California, United States Jerry Vestesen District Office Full timeWe are excited to announce an opportunity to join our dynamic customer service team at Jerry Vestesen District Office. We are on the lookout for a dedicated individual to fill a full-time role as a Customer Service Sales Representative. In this position, you will play a crucial role in delivering outstanding service to both our existing clients and potential...
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Customer Service Agent
1 week ago
Chico, California, United States DoubleTree by Hilton Chico Full timeJob OverviewAs a vital part of our team, you will play a key role in maintaining our esteemed reputation by delivering exceptional and attentive service at our hotel. Guest service representatives are essential to the smooth operation of the front office, managing various tasks such as customer interactions, record management, phone communications, guest...
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Guest Services Representative
5 days ago
Chico, California, United States DoubleTree by Hilton Chico Full timeJob OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? The role of a Guest Services Representative is essential in ensuring that visitors feel welcomed and valued. This position involves managing guest accounts, assisting with inquiries, and facilitating a seamless check-in and check-out...
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Member Services Representative
2 months ago
Chico, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front...
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Customer Support Representative- Field Based
3 months ago
Chico, United States Millennium Health Full timeJob DescriptionJob Description**This field-based position requires daily travel, working onsite with Millennium Health customers. ****This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory.**Are you ready to begin a career in healthcare sales and support? Working with Millennium...
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Retail Customer Service Associate
3 months ago
Chico, United States FedEx Office Full timePOSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Financial Services Representative
1 week ago
Chico, California, United States Self-Help Full timePosition Title: Universal Banker - Universal Member Service RepresentativeCategory: Branch OperationsOverview:The Universal Banker serves as a vital connection between members and the credit union, ensuring a seamless experience in our branches.Key Responsibilities:Act as the primary point of contact for members, addressing inquiries and providing account...
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Customer Service Operations Leader
1 week ago
Chico, California, United States DigitalPath Full timeDigitalPath Inc. Customer Service Operations Leader DigitalPath stands as a premier Wireless Internet Service Provider (WISP), dedicated to delivering internet connectivity to rural areas and essential fire response networks across California. Our vision is to enhance the speed and reliability of services for customers who are often overlooked by traditional...
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Universal Banker
3 months ago
Chico, United States Self-Help Full time** Universal Banker - Universal Member Service Representative** **Job Category****:** Branch **Requisition Number****:** UNIVE01755 Showing 1 location **Job Details** **Description** **Role Overview:** The **Universal Member Service Representative** serves as a liaison between the member and the credit union in our Chico Branch. Provide account information...