Onboarding Manager
2 weeks ago
As an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to product excellence and at the forefront of XOPS's exponential growth.In addition to assisting customers in onboarding to XOPS, you will also have the opportunity to utilize your strengths and interests to enhance our onboarding experience. This includes working closely with operations and product teams to refine our processes, collaborate on new product launches, or contribute to team expansion. Our onboarding organization encompasses several customer segments, and during the interview process, you will be matched with a segment based on your experience and the business needs.
- What you will do:**
- Engage directly with clients to onboard them to XOPS products across our product segments
- Proactively manage the onboarding process end-to-end to meet customers' target timelines and objectives
- Drive the adoption of XOPS products among customers
- Collaborate with Sales, Account Management, Technical Account Management, and Support teams to ensure smooth hand-offs
- Work closely with Product and Engineering teams to enhance and troubleshoot customer issues, as well as provide feedback on product enhancements
- Assist in developing and documenting processes and best practices
- 3+ years of hands-on experience in a customer-facing role, preferably at a rapidly growing SaaS company
- Demonstrated success in managing multiple projects and stakeholders simultaneously in a fast-paced environment
- Exceptional communication and presentation skills, with the ability to simplify complex concepts for any audience
- A passion for building relationships and a deep commitment to delivering an outstanding customer experience
- Strong critical thinking skills, a growth mindset, and a desire for continuous improvement
- Bonus:**
- 2+ years of experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc.)
- Experience in business or product operations roles
-
Onboarding Manager
4 weeks ago
Pleasanton, United States XperiencOps Inc Full timeJob DescriptionJob DescriptionAs an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to product excellence and at the forefront of XOPS's exponential growth.In addition...
-
Onboarding Manager
3 weeks ago
Pleasanton, California, United States XperiencOps Inc Full timeAs an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to product excellence and at the forefront of XOPS's exponential growth.In addition to assisting customers in...
-
Program Manager, Business Operations
3 weeks ago
Pleasanton, United States XperiencOps Inc Full timeWe are seeking an experienced Program Manager to oversee and coordinate a series of interconnected projects across our operational verticals, including IT Operations, Compliance, Customer Support, and Customer Onboarding. This role requires a strategic thinker with a proven track record in managing multiple related projects that align with organizational...
-
Program Manager, Business Operations
7 days ago
Pleasanton, United States XperiencOps Inc Full timeWe are seeking an experienced Program Manager to oversee and coordinate a series of interconnected projects across our operational verticals, including IT Operations, Compliance, Customer Support, and Customer Onboarding. This role requires a strategic thinker with a proven track record in managing multiple related projects that align with organizational...
-
Program Manager, Business Operations
4 weeks ago
Pleasanton, United States XperiencOps Inc Full timeJob DescriptionJob DescriptionWe are seeking an experienced Program Manager to oversee and coordinate a series of interconnected projects across our operational verticals, including IT Operations, Compliance, Customer Support, and Customer Onboarding. This role requires a strategic thinker with a proven track record in managing multiple related projects that...
-
Human Resources Manager
5 days ago
Pleasanton, United States Alameda County Fairgrounds & Event Center Full timePOSITION: Human Resources ManagerLOCATION: Pleasanton, CaliforniaSALARY: $97,000 to $120,000, based on experiencePOSITION SUMMARY:This exempt position is responsible for the functions of Human Resources within the organization. The Human Resources Manager manages the overall lifecycle of our employees including recruiting, onboarding, training, payroll,...
-
Human Resources Manager
5 days ago
Pleasanton, United States Alameda County Fairgrounds & Event Center Full timePOSITION: Human Resources ManagerLOCATION: Pleasanton, CaliforniaSALARY: $97,000 to $120,000, based on experiencePOSITION SUMMARY:This exempt position is responsible for the functions of Human Resources within the organization. The Human Resources Manager manages the overall lifecycle of our employees including recruiting, onboarding, training, payroll,...
-
Human Resources Manager
3 days ago
Pleasanton, United States Alameda County Fairgrounds & Event Center Full timePOSITION: Human Resources Manager LOCATION: Pleasanton, California SALARY: $97,000 to $120,000, based on experience POSITION SUMMARY: This exempt position is responsible for the functions of Human Resources within the organization. The Human Resources Manager manages the overall lifecycle of our employees including recruiting, onboarding, training, payroll,...
-
People Team Coordinator
2 weeks ago
Pleasanton, United States Calyxo USA Inc Full timePosition Summary The People Team Coordinator has exceptional oral and written communication skills and provides administrative support to the People Team and its daily operations. The coordinator enhances Calyxos culture by communicating employee offerings and information about our initiatives and programs that impact all employees in the company. The People...
-
Marketing Program Manager
4 days ago
Pleasanton, United States Bayone Full timeJob Description: The Digital Marketing team has an opening for a temporary contracted program/project manager to support the Customer Relationship Marketing (CRM) team. DEPARTMENT: Enterprise Digital Marketing - CRM POSITION PURPOSE: The Program Manager will support the owned channel capability work and support Loyalty and digital engagement Initiative...
-
Program Manager, Business Operations
2 weeks ago
Pleasanton, California, United States XperiencOps Inc Full timeWe are seeking an experienced Program Manager to oversee and coordinate a series of interconnected projects across our operational verticals, including IT Operations, Compliance, Customer Support, and Customer Onboarding. This role requires a strategic thinker with a proven track record in managing multiple related projects that align with organizational...
-
Marketing Program Manager
1 week ago
Pleasanton, United States Bayone Full timeJob Description: The Digital Marketing team has an opening for a temporary contracted program/project manager to support the Customer Relationship Marketing (CRM) team. DEPARTMENT: Enterprise Digital Marketing - CRM POSITION PURPOSE: The Program Manager will support the owned channel capability work and support Loyalty and digital engagement Initiative...
-
ServiceNow SACM Configuration Management Analyst
4 weeks ago
Pleasanton, United States SpiceOrb Full timeRole: ServiceNow SACM Configuration Management Analyst Location: Plano, TX/Boise, ID/Phoenix, AZ/Pleasanton, CA Duration: 12+ Months Responsibilities: Accountable for the daily operational health of SACM Configuration processes. Responsible for CMDB data analysis, research, troubleshooting, data enrichment and other CMDB governance tasks. Accountable...
-
Pleasanton, CA, United States SpiceOrb Full timeRole: ServiceNow SACM Configuration Management Analyst Location: Plano, TX/Boise, ID/Phoenix, AZ/Pleasanton, CA Duration: 12+ Months Responsibilities: Accountable for the daily operational health of SACM Configuration processes. Responsible for CMDB data analysis, research, troubleshooting, data enrichment and other CMDB governance tasks. Accountable...
-
Technical Support Engineer
1 week ago
Pleasanton, United States XperiencOps Inc Full timeXperiencOps Inc. is seeking a Technical Support Engineer to join our dedicated technical customer support team. This 100% onsite position, based in the East Bay, CA, is tailored for an individual who boasts not only a robust technical proficiency but also excels in customer communications. The right candidate will possess extensive experience with Jira...
-
Technical Support Engineer
3 weeks ago
Pleasanton, United States XperiencOps Inc Full timeJob DescriptionJob DescriptionXperiencOps Inc. is seeking a Technical Support Engineer to join our dedicated technical customer support team. This 100% onsite position, based in the East Bay, CA, is tailored for an individual who boasts not only a robust technical proficiency but also excels in customer communications. The right candidate will possess...
-
Regional Business Specialist
1 week ago
Pleasanton, United States brightview.com Full timeLooking for an opportunity where success comes naturally? Then you may have found your perfect fit. We’re looking for a Payroll Specialist/AR (BVG Regional Business Administrative Specialist) to join our team. You’d be responsible for Payroll, AP & AR Billings and General Administration: Daily work with Electronic Time Capture Program/Payroll and...
-
Tech IT Roles Resume Drop Intern Full Time
1 week ago
Pleasanton, United States The Clorox Company Full timeA resume drop is your opportunity to showcase your enthusiasm and qualifications about a position to us, the employer directly. By submitting your resume at The Clorox Company, you will be added to our quarterly career newsletter and be the first applicants to be notified for our upcoming positions. Make each resume drop count by emphasizing your unique...
-
Regional Business Specialist
1 week ago
Pleasanton, United States brightview.com Full timeLooking for an opportunity where success comes naturally? Then you may have found your perfect fit. We’re looking for a Payroll Specialist/Certified Payroll/AR (BVG Regional Business Administrative Specialist) to join our team. You’d be responsible for Payroll, Certified Payroll reporting, AR Billings and General Administration: Daily work with...
-
Regional Business Specialist
2 weeks ago
Pleasanton, United States BrightView Landscapes Full timeDescription Looking for an opportunity where success comes naturally? Then you may have found your perfect fit. We’re looking for a Payroll Specialist/AR (BVG Regional Business Administrative Specialist) to join our team.You’d be responsible for Payroll, AP & AR Billings and General Administration:Daily work with Electronic Time Capture...