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Fraud Oversight Specialist

2 months ago

Franklin, United States Comerica Incorporated Full time
Welcome

We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.

Qualifications

Position Qualifications:

  • Bachelor's Degree from an accredited university in Business, Finance, or related field from an accredited university; OR in lieu of a bachelor's degree, a HS diploma or GED and 8 years of Risk Management and other related experience in the financial services industry
  • 7 years of experience in building, managing or governing risk management programs within the financial services industry
  • 5 years of experience in the financial services industry reviewing trends, synthesizing information, making recommendations based on findings, analyzing risks, and creating mitigation strategies
  • 5 years of experience in analysis and development of policies, standards, regulatory risk, procedures, enterprise level performance-based reporting, and executive level communications
Job Description

Fraud Oversight Specialist

The Fraud Oversight Specialist is responsible for assisting Fraud Risk Oversight Manager in developing and delivering on an second line oversight program of the Fraud Risk across Comerica in alignment with ORM framework and corporate objectives. This position is critical to the success of the Risk Management Lifecyle and will require a broad understanding of fraud risk across multiple business products (Retail, Commercial and Payment... ) to be able to identify, assess, monitor, and report fraud risk via the operational risk routine (Issue monitoring, RCSA assessment, event review, independent risk assessment, monitoring of the adherence to the fraud policies....) . Additional ancillary projects may be assigned as needed.

The right candidate will:
  • Demonstrated industry experience related to Fraud and Operational Risk.
    Synthesize inputs, from all cross-functional constituents, to define the strategy, supporting framework, and execute against associated actions.
  • Be results driven and work independently to complete assignments with a strong attention to detail, with the ability to organize and prioritize as necessary.
  • Handle difficult and stressful situations with professional composure.
  • Demonstrate a natural curiosity to learn and proactively seek out information.
  • Translate and educate 1LOD to enable and drive business relevant implementation of Second
  • Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories.
Position Responsibilities:

Program Management, Development and Strategy
  • Help develop, socialize, and codify Fraud risk standard (which would include standard replated to Id theft program, fraud identification and reporting, authentication standards, internal theft) and subordinate policies and procedures.
  • Develop reporting capabilities and structure to support transparency, awareness, and risk decision-making capabilities.
  • Develop supporting communication plan to ensure stakeholder awareness of progress against required actions and associated timelines.
  • Develop training / guidance materials for all impacted colleagues across the organization.
  • Help define, review, and articulate regular reporting on fraud performance to business partners, including insights and recommendations to improve program effectiveness.
  • Provide guidance and support to impacted stakeholders on program compliance and identify potential risk mitigation strategies.
  • Facilitate communication and coordination within the second line of defense risk/program owners, line of business accessors, and the reporting team.
Execute on the Business Oversight for Fraud Risk
  • Ensure business partner adherence to the oversight program in compliance with policy and regulatory requirements.
  • Execute on ORM (Operational Risk Management) framework to oversee all first line business functions as it relate to fraud risk (Consumer, Commercial , Wealth, Payment , Corporate functions).
Business Partnering
  • Partners and engages with relevant business partners at varying levels in the organization to develop and maintain a strong risk mitigation that meet the defined risk appetite.
  • Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation.
  • Collaborates with and supports other second line framework (like operational loss events) and Business Risk Control teams to ensure alignment with the fraud policies.
Support the development and or execution of other Operational Risk activities
  • On an ad hoc basis, you may be ask to also support other operational risk framework changes that require the development or execution of new program or structure to meet the Operational Risk organization need.


About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.