Resource Center Supervisor

3 weeks ago

New Orleans, United States CareerBuilder Full time

Summary of Job:
This roles purpose is to lead, engage, motivate, develop & empower the team who are the first point of contact with our Community and customers. This role will collaborate with process owners and other departments daily, as well as develop and create procedures and processes to enable accurate and timely exchanges of information about the organizations programs and services. The position will also set expectations, role model, and hold others accountable for the highest levels of customer excellence and service levels.

Success Criteria & Essential Functions:
This position will hire, develop, and provide continuous feedback to promote the highest levels of customer excellence.
Excellent in both verbal and written communications, this position will regularly craft and present communications around complex information to a wide audience.
This role is accountable for setting high standards of customer excellence to build and cultivate strong relationships with the community and our customers.
Highly organized, detailed oriented and an effective problem solver, this position will drive efficiency, accuracy, and excellence so that customers needs are met accurately and timely.
Flexibility and agility are essential skills as the job environment is fast paced. The role is multi-functioning and to be successful, the job incumbent must be knowledgeable in all areas of the business and be able to quickly identify priorities and ensure that the team are aligned and equipped.
The ability to remain calm in emotional and high stress situations will be key, demonstrating outstanding oral communication, influencing skills, empathy, and highly effective conflict resolution.
Talented in analytics, the role is accountable for providing weekly scorecards and measuring success of the team.
This role will be responsible for training others and creating and documenting processes and procedures.
Highly adept and experienced in computer software and programs with excellent typing skills, this role will accurately oversee the management of data in several database systems.
May assist with projects associated within a specified program or service.
Other related duties as required.
Requirements

Education and/or Experience:
High School diploma or G.E.D required.
At least two years work experience working in any one of the following areas: Customer Service, Sales Industry, Animal clinic or an equivalent combination of education and experience.
Experienced in leading teams and/or projects essential.
Bi-lingual in Spanish preferred.
Minimum Qualifications, Skills and Knowledge:
Must be able to pass a criminal background check and substance screening.
Should not be allergic to animals or nut products; must be able to work around all animals.
General understanding of companion animal welfare principles.
General understanding of systemic economic and social issues that affect underserved populations and commitment to serve the community.
Excellent proficiency in Microsoft and Database software.
Must be available to work Monday through Saturday.
Must be able to lift at least 30 pounds; push and pull heavy objects; bend, twist, reach; perform physical activities including frequent walking, standing, sitting. bending and stooping.
Must be able to work with industrial strength cleaners and disinfectants.
Compensation:
Range is from $20-$26 per hour
Benefits include but not limited to:
o Health Insurance, Life Insurance, 401K match
o Qualification and assistance for Public Service Loan Forgiveness
o 120 hours PTO and 8 paid holidays
o Supportive team environment
This position is considered Essential in emergencies and/or weather events
Physical Requirements:
Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending, and stooping.
Should not be allergic to animals or nuts/legumes; must be able to work around all animals and nuts/legumes products.
Must be able to work with industrial strength cleaners and disinfectants.
Working Conditions:
Works in areas with high noise levels
Potentially subject to animal bites and scratches
Additional Information:
This position is considered essential during emergencies, with the expectation of being available to work extended hours during emergencies, as a member of the core response team.

#J-18808-Ljbffr

  • Call Center Supervisor

    4 weeks ago

    New Orleans, United States Louisiana SPCA Full time

    Job DescriptionJob DescriptionDescription:Resource Center SupervisorSummary of Job:This role’s purpose is to lead, engage, motivate, develop & empower the team who are the first point of contact with our Community and customers. This role will collaborate with process owners and other departments daily, as well as develop and create procedures and...

  • Human Resources Generalist

    3 weeks ago

    New Orleans, United States Louisiana Eastern District Court Full time

    Main content Job Details for Human Resources Generalist Court Name/Organization: Louisiana Eastern District Court Overview of the Position: The U.S. District Court and U.S. Probation Office for the Eastern District of Louisiana are seeking qualified applicants for the full-time permanent position of Human Resources Generalist. The Human Resources...

  • Human Resources Specialist

    3 weeks ago

    New Orleans, United States Charles County Public Schools Full time

    Company DescriptionCharles County Public Schools, located in La Plata, Maryland, is one of the state's fastest-growing public school systems, serving approximately 27,000 students across 37 schools, pre-K through high school, and operating three specialty educational centers and programs. Join our team and be the teacher you've always wanted to be in a...

  • Senior Water Resources Engineer

    5 days ago

    New Orleans, United States AECOM Full time

    Job Description Have you got what it takes to succeed The following information should be read carefully by all candidates.AECOM is seeking a Senior Water Resources Engineer (Office Lead) to be based out of New Orleans, Louisiana to lead the water resources efforts of the area.The Senior Water Resources Engineer (Office Lead) will support and lead projects...

  • Human Resources Coordinator

    3 weeks ago

    New Orleans, United States GLOBAL PARKING SYSTEMS Full time

    Human Resources Coordinator Global Parking Systems Full-Time (Exempt) Global Parking Systems is seeking an experienced and highly motivated individual to join our team of dedicated professionals. This is a great opportunity to become a part of a dynamic, employee-centered organization where one can make a significant impact in a short period of time. Global...

  • Call Center Supervisor

    1 week ago

    Parsippany, New Jersey, United States Western Pest Services Full time

    Overview:     Western is THE trusted pest control provider for many of the Mid-Atlantic’s most beloved businesses, venues, and attractions.  Western employees build a strong personality within a mission that’s bigger than themselves – it’s the perfect combination of autonomy, accountability, and camaraderie. Western is a protector of public...

  • Human Resources Coordinator

    3 weeks ago

    New Orleans, United States GLOBAL PARKING SYSTEMS Full time

    Job DescriptionJob DescriptionHuman Resources Coordinator Global Parking Systems Full-Time (Exempt)Global Parking Systems is seeking an experienced and highly motivated individual to join our team of dedicated professionals. This is a great opportunity to become a part of a dynamic, employee-centered organization where one can make a significant impact in a...

  • Human Resources Coordinator

    3 weeks ago

    New Orleans, United States Global Parking Systems LLC Full time

    Human Resources Coordinator Global Parking Systems Full-Time (Exempt) Global Parking Systems is seeking an experienced and highly motivated individual to join our team of dedicated professionals. This is a great opportunity to become a part of a dynamic, employee-centered organization where one can make a significant impact in a short period of time....

  • SUPERVISOR- Hotel

    3 weeks ago

    New Orleans, United States Ace Parking Full time

    ** SUPERVISOR- Hotel** **Job Category****:** Operations **Requisition Number****:** SUPER11925 Showing 1 location **Job Details** **Description** **What you will be doing:** * Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure. * Participating in the...

  • Resource Center Paralegal

    3 weeks ago

    New York County, New York, United States Simpson Thacher & Bartlett LLP Full time

    Description/Job Summary The Resource Center Paralegal is responsible for specifically delegated substantivelegal administrative and document-related tasks for which attorneys are responsible. This role provides a full range of support to attorneys Firm-wide with case management, documents, indexing, filing and other applications necessary to assist...

  • Social Work Supervisor, Rodney Kirk Center

    2 weeks ago

    New York, United States ACTORS FUND OF AMERICA Full time

    Job DescriptionJob DescriptionThe Entertainment Community Fund (formerly The Actors Fund), a nationwide human services organization that helps all professionals in performing arts and entertainment, seeks a Social Work Supervisor in our Rodney Kirk Center residence to help enhance the lives of older adults by managing activities that creatively work the mind...

  • Human Resources Internship

    3 weeks ago

    New Iberia, United States Iberia Medical Center Full time

    Iberia Medical Center (IMC) in New Iberia, LA is looking for team members who will help advance our vision to be the premier hospital of choice for patients, physicians and employees. We've been caring for our community for over 60 years and offer many diverse career paths. Our new employees experience opportunities to learn and grow while caring for their...

  • Warehouse Supervisor

    3 weeks ago

    New Orleans, United States Hirebridge Organic Full time

    Job DescriptionJob DescriptionThe Warehouse Supervisor for our Decatur Street Services division will supervise and coordinate the activities of the coffee roasting plant, warehouse workers and forklift operators. They are responsible for:Facilitating the receiving, put away, storage (inventory) and shipping of product in a timely and efficient manner and be...

  • HR Retail Supervisor

    3 weeks ago

    New Orleans, United States Paradies Na Full time

    ** HR Retail Supervisor - Zone Manager** **Job Category****:** Supervisor (Hourly) **Requisition Number****:** HRRET06754 Showing 1 location **Job Details** **Description** **Position Description Summary:** Zone Managers at Paradies Lagardre are responsible for the daily execution of the companies Mission Statement, which includes providing First Class...

  • Animal Research Supervisor

    4 weeks ago

    New Orleans, United States InsideHigherEd Full time

    Animal Research SupervisorTNPRC Veterinary MedicineLocation: Covington, LASummarySupervises the daily operation of animal care facility or multiple small facilities. Assists investigative and veterinary staff. Observes animals for signs of illness, trauma, or social instability and reports abnormalities to the appropriate veterinary staff. Monitors the...

  • Supervisor, Community Outreach

    1 week ago

    New Orleans, United States Upward Health Full time

    Upward Health is a home-based medical group specializing in primary medical and behavioral care for individuals with complex needs. We serve patients throughout their communities, and we diagnose, treat, and prescribe anywhere our patients call home. We reduce barriers to care such as long delays due to scheduling. We see patients when they need us, for as...

  • Early Chilldhood Center Assistant Director

    4 weeks ago

    New Orleans, United States ReNEW Schools Full time

    Job DescriptionJob DescriptionPOSITION DETAILSReNEW is seeking a highly motivated and experienced Early Childhood Center Assistant Director who will assist the Center Director in leading an early childhood center, ensuring the well-being, social-emotional growth, and development of children from birth to 4 years old. The ideal candidate will be a dynamic...

  • Early Childhood Resource Center Coordinator

    1 week ago

    New Haven, United States Creating Kids at the CT Children's Museum Full time

    Job DescriptionJob DescriptionSummaryCoordinate the Early Childhood Resource Center- professional development, curriculum boxes, consultation, family child care toolbox. DutiesCoordinator the professional development with various presenters on a bi-weekly basis. Integrate in the community and provide family and center based child care curriculum boxes....

  • Early Childhood Resource Center Coordinator

    1 minute ago

    New Haven, United States Creating Kids at the CT Children's Museum Full time

    Job DescriptionJob DescriptionSummaryCoordinate the Early Childhood Resource Center- professional development, curriculum boxes, consultation, family child care toolbox. DutiesCoordinator the professional development with various presenters on a bi-weekly basis. Integrate in the community and provide family and center based child care curriculum boxes....

  • Human Resources Administrator

    2 weeks ago

    New Iberia, United States IBERIA MEDICAL CENTER Full time

    Iberia Medical Center (IMC) in New Iberia, LA is looking for team members who will help advance our vision to be the premier hospital of choice for patients, physicians, and employees. We've been caring for our community for over 60 years and offer many diverse career paths. Our new employees experience opportunities to learn and grow while caring for their...