Customer Service Associate

4 weeks ago


Chicago, United States Raising Cane's Chicken Fingers Full time

$16.40 per hour - $17.50 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and engaging with customers. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts, and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other restaurant or service-oriented role, we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous restaurant experience, this position is entry-level (no experience required) and we provide paid training for every new Customer Service Associate on the team. We will ensure you are prepared to grow your restaurant career with us. Within your first year of working in the restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations If you want to be at a restaurant that is a FUN place to work, values your growth, and provides opportunities to impact your community, we want you on our team Qualities of an awesome Canes Customer Service Associate: Team player Excellent communicator Happy, courteous, and enthusiastic Hardworking and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Pet Insurance, Auto and Renter’s Insurance, and ID Theft Protection 401(k) With Safe Harbor Employer Match (age 21 & older) Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist, or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors, and other areas of the restaurant Taking orders from customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all customers with quick and friendly service Work together as a team, assisting other crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane’s culture by balancing working hard and having fun Take initiative Comply with company policies Raising Cane’s appreciates & values individuality. EOE #J-18808-Ljbffr



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