Client Engagement Director

3 weeks ago


Salem, United States Ensono Full time

Location: Remote - United States Position: Client Engagement Director (JR010369) At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. Position Summary: The Client Engagement Director is accountable for the growth of an Ensono Global Financial Services client. The Director ultimately owns the client relationship and will identify and leverage company-wide resources to address client satisfaction, growth, renewal, risk, or opportunity. This role is responsible for developing meaningful client relationships that will enable growth. Key Responsibilities: Be the Client’s main point of contact at Ensono, responsible for the commercial relationship. Understand client’s strategic goals & objectives, and how Ensono can enable. Ensure value and growth of existing Midrange & Mainframe services Globally. Drive the adoption of Ensono digital services, Mainframe Modernization, Cloud Migrations, MicroServices Consulting. Build key partnership and alliance relationships that impact the client’s ability to grow and transform. Manage messaging to the client on operational excellence via active partnership with Service Delivery Management. Enable and sell new services across the client’s IT landscape. Maintain client relationship map including key competitors and their client sponsors. Partner with Service Delivery Team to analyze, prioritize & communicate client health and CSAT to key stakeholders. Required Qualifications: Bachelor’s degree from a four-year college or university or equivalent work experience. 10-15 years of sales experience to Global Financial Services Organizations. Demonstrable experience in enterprise-scale solution selling. Understanding of the managed services marketplace. Experience working in a matrixed sales environment. Experience in managed services and consultancy sales preferred. Demonstrable success in selling services to Global Financial Services Organizations. Other Qualifications: Independent and self-directed. Resourceful and confident under pressure. Strong management and business skills. Strong empathy, self-awareness, and interpersonal skills. Curious and driven to deeply understand clients’ business and objectives. Ensono is committed to providing equal employment and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis. #J-18808-Ljbffr



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