Patient Experience Representative- Hybrid: Learning Disabilities
3 weeks ago
76559BRJob Posting Title:Patient Experience Representative- Hybrid: Learning DisabilitiesDepartment:NeurologyAutoReqId:76559BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule:
+ 8:00-4:30pm
+ Thursdays: 7:30-4:00pm
Hybrid after training
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions
(Not eligible for internal folks)
Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative In this role, you will be responsible for:
+ Patient Encounter Management:
+ Providing positive and effective customer service that supports unit operations
+ Collaborating with referring providers and practices
+ Obtaining required authorizations to compile patient and staff schedules
+ Scheduling patients and supporting the patient encounter
+ Check In / Check Out:
+ Greeting and directing patients, families and visitors
+ Monitoring daily schedule and coordinating flow with clinicians/supervisor
+ Reconciling payments and preparing deposits, providing record of transactions in Hospital systems
+ Facilitating and directing communication with Financial Counseling
+ Administrative:
+ Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services
+ Providing routine clerical support as needed
To qualify, you must have:
+ A high school level of education, Bachelor's Degree preferred
+ Prior customer service or administrative experience preferred
+ The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
+ The ability to work with diverse internal and external constituencies
Schedule:
+ 8:00-4:30pm
+ Thursdays: 7:30-4:00pm
Hybrid after training
Boston Childrens Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Office/Site Location:BrooklineRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid
-
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid in Boston and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers...
-
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid in Boston and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers...
-
Boston, United States Children's Hospital Boston Full time76456BRJob Posting Title:Patient Experience Representative- Autism Spectrum Center: HYBRIDDepartment:Ambulatory ServicesAutoReqId:76456BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule: Schedule: 8:30 -5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time...
-
Patient Experience Representative- Urology
3 days ago
Boston, United States Children's Hospital Boston Full time76801BRJob Posting Title:Patient Experience Representative- UrologyDepartment:UrologyAutoReqId:76801BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This...
-
Boston, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid (1-2 days remote after training) and will be responsible for: Patient Encounter Management: Providing positive and effective customer...
-
Temporary Patient Experience Representative
2 weeks ago
Boston, United States Children's Hospital Boston Full time76815BRJob Posting Title:Temporary Patient Experience Representative - RadiologyDepartment:RadiologyAutoReqId:76815BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:RadiologyJob Posting Description: The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and...
-
Patient Experience Representative II
2 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents...
-
Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...
-
Sr. Patient Experience Representative
3 months ago
Boston, United States Children's Hospital Boston Full time75874BRJob Posting Title:Sr. Patient Experience Representative (Waltham, On-site)Department:RadiologyAutoReqId:75874BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:RadiologyJob Posting Description:The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience....
-
Boston, Massachusetts, United States Lincolnshire Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and motivated Physiotherapist to join our Community Learning Disability team. As a Physiotherapist, you will play a vital role in providing specialist health interventions to individuals with learning disabilities and complex health needs.Key ResponsibilitiesProvide Physiotherapy assessments and interventions for...
-
Patient Experience Representative I- Orthopedics
3 weeks ago
Boston, United States Children's Hospital Boston Full time76341BRJob Posting Title:Patient Experience Representative I- OrthopedicsDepartment:Orthopedic Surgery and Research AutoReqId:76341BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time...
-
Patient Experience Representative I- ORL
2 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. Learn more about the...
-
Patient Experience Representative II
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
-
Senior Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions, internal candidates not eligible)*The Senior Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...
-
Patient Experience Representative I- ORL
1 month ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus...
-
Patient Experience Representative I- ORL
2 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. Learn more about the...
-
Patient Experience Representative II
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
-
Patient Experience Representative/Patient Access
2 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: 40 hours per week, Monday - Friday; shift hours may vary between 7:00a - 7:00p. 100% onsite.Sign-on Bonus of $2,000 for full time (taxes/terms apply).New to healthcare and not sure where to start, or maybe you have been in healthcare and want to learn more about different specialties? The Float Pool is a great way for you to learn about different...
-
Patient Experience Representative
2 months ago
Boston, United States Children's Hospital Boston Full time76221BRJob Posting Title:Patient Experience Representative - Weekend EveningsDepartment:Cardiovascular ProgramAutoReqId:76221BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Boston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives....
-
Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeBoston Children’s Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient...