Patient Experience Representative- Hybrid: Learning Disabilities
4 months ago
76559BRJob Posting Title:Patient Experience Representative- Hybrid: Learning DisabilitiesDepartment:NeurologyAutoReqId:76559BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule:
+ 8:00-4:30pm
+ Thursdays: 7:30-4:00pm
Hybrid after training
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions
(Not eligible for internal folks)
Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative In this role, you will be responsible for:
+ Patient Encounter Management:
+ Providing positive and effective customer service that supports unit operations
+ Collaborating with referring providers and practices
+ Obtaining required authorizations to compile patient and staff schedules
+ Scheduling patients and supporting the patient encounter
+ Check In / Check Out:
+ Greeting and directing patients, families and visitors
+ Monitoring daily schedule and coordinating flow with clinicians/supervisor
+ Reconciling payments and preparing deposits, providing record of transactions in Hospital systems
+ Facilitating and directing communication with Financial Counseling
+ Administrative:
+ Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services
+ Providing routine clerical support as needed
To qualify, you must have:
+ A high school level of education, Bachelor's Degree preferred
+ Prior customer service or administrative experience preferred
+ The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
+ The ability to work with diverse internal and external constituencies
Schedule:
+ 8:00-4:30pm
+ Thursdays: 7:30-4:00pm
Hybrid after training
Boston Childrens Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Office/Site Location:BrooklineRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid
-
Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...
-
Client Service Representative
2 months ago
Boston, United States Atlantic Group Full timeJob Overview - Client Service Representative (Hybrid): Become part of our client’s Boston, MA team as a Client Service Representative. In this temporary role, you will manage assigned client relationships with a focus on fund accounting, administration, and custody, ensuring proactive solutions and high client satisfaction. Compensation: $24/hour Location:...
-
Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
-
Care Manager
2 weeks ago
Boston, United States Vertex Pharmaceuticals Full timeCare Manager - Patient Experience & Customer Operations Care Manager - Patient Experience & Customer Operations Apply locations Boston, MA time type Full time posted on Posted 3 Days Ago job requisition id REQ-23884 Job Description General/Position Summary The Care Manager will be part of the US Patient Experience & Customer Operations team responsible for...
-
Learning Specialist
3 weeks ago
Boston, United States Codman Academy Charter School Full timeJob Description**About the Role:** We are seeking an experienced Learning Specialist in Special Education to join our team at Codman Academy Charter School.**Salary:** The salary for this position is commensurate with experience and qualifications, estimated to be around $60,000-$80,000 per year.We are looking for a dedicated professional who can provide...
-
Boston, United States Children's Hospital Boston Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30amThis Patient Experience Representative is 100% in office and will be responsible for:* Patient Encounter Management:* Providing positive and effective customer service that supports unit operations* Collaborating with referring providers and practices* Obtaining required...
-
Senior Patient Experience Representative
3 months ago
Boston, MA, US Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
-
Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
-
Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain...
-
Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
-
Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
-
Patient Experience Representative
4 weeks ago
Boston, MA, US Boston Children's Hospital Full timePatient Experience Representative - Hemodialysis100% in-person, day shift$2,000 sign-on bonus (terms/taxes apply)Are you ready to make a difference while expanding your administrative/customer skills? Join our Hemodialysis team as Patient Experience Representative. You will play a key role in supporting our patients and their family members. This position...
-
Patient Service Representative
3 weeks ago
Boston, United States Spaulding Hospital - Boston and Cambridge Full timeDescription Patient Service Rep Needed for Spaulding Hospital Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying...
-
Patient Experience Representative
24 hours ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
-
Patient Experience Representative
1 day ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
-
Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
-
Patient Experience Representative I
2 months ago
Boston, United States Children's Hospital Boston Full time77517BRJob Posting Title:Patient Experience Representative I - Waltham (onsite)Department:OphthalmologyAutoReqId:77517BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Schedule:...
-
Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to...
-
Patient Experience Representative
4 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to...
-
Patient Experience Representative
4 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge:...