Client Service Representative

3 weeks ago


Boston, United States Atlantic Group Full time

Job Overview - Client Service Representative (Hybrid): Become part of our client’s Boston, MA team as a Client Service Representative. In this temporary role, you will manage assigned client relationships with a focus on fund accounting, administration, and custody, ensuring proactive solutions and high client satisfaction. Compensation: $24/hour Location: Boston, MA Schedule: Monday to Friday (Hybrid) Responsibilities as the Client Service Representative: Client Management: Address and resolve day-to-day client inquiries, escalating issues when needed. Collaboration: Work with internal teams to resolve client issues and meet deliverables. Communication: Keep clients updated on inquiry statuses and share insights on trends to improve processes. Reporting: Execute reviews of client reporting and reconciliations, ensuring accuracy and escalating issues as necessary. Training: Conduct client training sessions to teach them how to utilize internal systems and reduce manual intervention. Qualifications for the Client Service Representative: Education: Bachelor's degree or equivalent required. Experience: Prior experience in Client Service or a related Financial Services role preferred. Skills: Strong verbal and written communication, analytical and problem-solving skills. Technology: Strong proficiency in Microsoft Office Suite with the ability to quickly adapt to new technologies and systems. #J-18808-Ljbffr



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