Patient Experience Representative
24 hours ago
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as needed*Schedule will be 8am to 4:30pm Monday through Friday.*To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
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Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain...
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Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
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Patient Experience Representative
1 day ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...
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Patient Experience Representative I
2 months ago
Boston, United States Children's Hospital Boston Full time77517BRJob Posting Title:Patient Experience Representative I - Waltham (onsite)Department:OphthalmologyAutoReqId:77517BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Schedule:...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
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Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to...
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Patient Experience Representative
4 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to...
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Patient Experience Representative
4 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge:...
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Boston, United States Children's Hospital Boston Full time76559BRJob Posting Title:Patient Experience Representative- Hybrid: Learning DisabilitiesDepartment:NeurologyAutoReqId:76559BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule: + 8:00-4:30pm + Thursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus...
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Patient Experience Representative
4 weeks ago
Boston, MA, US Boston Children's Hospital Full timePatient Experience Representative - Hemodialysis100% in-person, day shift$2,000 sign-on bonus (terms/taxes apply)Are you ready to make a difference while expanding your administrative/customer skills? Join our Hemodialysis team as Patient Experience Representative. You will play a key role in supporting our patients and their family members. This position...
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Patient Experience Representative I- Orthopedics
6 months ago
Boston, United States Children's Hospital Boston Full time75758BRJob Posting Title:Patient Experience Representative I- OrthopedicsDepartment:Orthopedic Surgery and Research AutoReqId:75758BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time...
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per diem Patient Experience Representative
1 week ago
Boston, United States Boston Children's Hospital Full timeThe Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In /...
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Boston, United States Children's Hospital Boston Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30amThis Patient Experience Representative is 100% in office and will be responsible for:* Patient Encounter Management:* Providing positive and effective customer service that supports unit operations* Collaborating with referring providers and practices* Obtaining required...
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Boston, United States Children's Hospital Boston Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30amThis Patient Experience Representative is 100% in office and will be responsible for:* Patient Encounter Management:* Providing positive and effective customer service that supports unit operations* Collaborating with referring providers and practices* Obtaining required...
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Boston, United States Children's Hospital Boston Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30am This Patient Experience Representative is 100% in office and will be responsible for: * Patient Encounter Management: * Providing positive and effective customer service that supports unit operations * Collaborating with referring providers and practices * Obtaining required...
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Patient Experience Representative, Inpatient
4 months ago
Boston, United States Children's Hospital Boston Full time76045BRJob Posting Title:Patient Experience Representative, Inpatient - Waltham (8hrs/wk)Department:Patient Services-NursingAutoReqId:76045BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:NursingJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal...
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Boston, United States Boston Childrens Hospital Full timeJob Posting DescriptionSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30am This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining...