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Shared Systems Training Facilitator

2 months ago

Orlando, United States Wycliffe Bible Translators Full time
Job Title
Shared Systems Training Facilitator

Location
United States of America

Job Description Summary
The Shared Systems Training Facilitator plays a vital role in helping Wyclifffe accomplish its Bible translation mission by ensuring effective training in use of Workday for Human Resources staff among our Partner Organizations. This person will conduct needs analysis, development of teaching material and conduct training sessions. The training facilitator will also be responsible for system troubleshooting and quality assurance testing in order to ensure proper functioning and understanding of processes and creating any necessary communications and training materials for customers as well as the Global Shared Systems Team.

Job Description

Invitation to join God in His mission:

For more than 80 years Wycliffe Bible Translators, Inc. has been committed to ensuring that people "from every nation, tribe, people and language" (Revelation 7:9) have access to God's Word in a language and format they can clearly understand. We believe that accurate, clear, and natural translations of the Bible in accessible formats lead to people entering into life-transforming relationships with God.

Wycliffe is a catalyst in the global Bible translation movement, engaging with thousands of partners around the world to collaboratively carry out this work. Wycliffe's vision is for people from every language to understand the Bible and be transformed. Our mission is to serve with the global body of Christ to advance Bible translation, and work together so people can encounter God through his word.

Wycliffe is a distinctly Christian community where you can flourish by using your God-given talents and abilities to serve and support the ministry of Bible translation. Your employment with Wycliffe is not merely a vocation, it is responding and making a commitment to actively participate in what He's doing around the world. Your faith, prayers, skills and experiences are foundational to contributing and witnessing God's Word impacting people around the world. This is a once-in-eternity opportunity

We believe the Bible is the inspired Word of God, and is completely trustworthy, speaking with supreme authority in all matters of belief and practice. Wycliffe's beliefs and core values can be found here. An exemplary standard of ethics, behavior and conduct that reflects biblical principles are lived-out by all staff. As an active partner in fulfilling the Great Commission, Wycliffe staff embrace and adhere to Wycliffe's beliefs and core values, all of which are essential to Wycliffe fulfilling its Bible translation mission.

Prayer undergirds Bible translation and is foundational to Wycliffe's work culture. Our work atmosphere provides numerous opportunities, individually and corporately, to actively live out your faith in Jesus Christ as you work heartily as to the Lord.

As a religious organization and employer, Wycliffe is permitted to and does make employment decisions on the basis of religion, biblical standards and our religious beliefs.

Minimum Spiritual and Personal Commitment:
  • Demonstrate a personal commitment to Jesus Christ, as evidenced by your personal testimony.
  • Identify with and participate in a Christian church and proactively seek to grow in your Christian faith.
  • Establish and maintain a team of prayer partners (minimum 3-5 partners) who commit to praying for you as you respond and commit to your season of ministry at Wycliffe.
  • Actively participate in corporate prayer and devotional times such as weekly team devotionals, Entermission, Scripture Celebrations, Spiritual Retreats and World Day of Prayer.
  • Maintain an exemplary standard of Christian ethics, behavior and conduct within Wycliffe and in your public and private life outside of Wycliffe, and agree to abide by Wycliffe's ethics, behavior and conduct standards at all times.
  • Demonstrate Christian maturity in all interactions as displayed by good judgment based on biblical values and principles.
  • Actively incorporate your Christian faith, as well as Wycliffe's beliefs and core values in all aspects of your daily work.
Job Responsibilities:
  • Faithfully and regularly pray for the ongoing work of Bible translation and for unreached people groups around the world.
  • Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation. Participate in needs analysis studies to determine training needs within Partner Organizations.
  • Facilitate the development of teaching material such as Knowledge Based Articles, Workday Learning modules, workshop presentations, and material for other training methods such as video conferences.
  • Conduct one-on-one and group training sessions covering end user experiences and troubleshooting in the shared system.
  • Develop and track individualized training programs from beginner to advanced learning to ensure HR staff have the knowledge necessary to effectively serve their organization's staff and manage projects.
  • Report on assessment of training needs and progress.
  • Facilitate any necessary revision of training curriculum and methods to improve effectiveness.
  • Communicate system changes, updates, and reminders to stakeholders.
  • Conduct system troubleshooting to assist customers with system and user errors.
  • Conduct quality assurance testing and documentation for new and existing processes in the shared system.
  • Assess and resolve Tier 2 tickets/cases and serve as backup for Tier 1.
  • Serve as backup for the Customer Support and Data Integrity Specialist as required.
  • Other duties as assigned by HCM Business Manager.
Member Responsibilities: The following responsibilities apply to any employee who is also a member of Wycliffe:
  • Partnership Development:Build and retain a team of prayer and financial partners that will sustain them during their entire Wycliffe ministry according to the Wycliffe Partnership Development policy.
  • Organizational Representative: Present the global ministry of Wycliffe and encourage interested individuals and churches to participate in the work of Bible translation.
Knowledge, Skills, & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Spiritual Bona Fide Occupational Qualification (BFOQ): Demonstrates desire and ability to support corporate Biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.
  • Work well within your team by demonstrating Christian maturity and the humility that gives appropriate credit to others where it is due. Be willing to take ownership of shortcomings and faults, admit and own mistakes, receive correction or exhortation and remain teachable with a willingness to learn and grow.
  • Planning and Organizing: Prioritize, plan, and adjust work activities. Uses time efficiently ensuring optimal use of resources. Organize and schedule other people and their tasks as needed, and develop realistic action plans.
  • Analytical Thinking: Synthesize complex or diverse information, collect and research data, using intuition and experience to complement data, designs workflows and procedures.
  • Presentation Skills: Skilled in diverse formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses. Effective both internally and externally, adept at handling both neutral data and contentious topics. Captivates audience attention and adeptly navigates group dynamics. Flexible to adjust strategies mid-presentation when needed.
  • Interactive Communication: Listen to others and communicate articulately, fostering open communication. Listen and respond well to questions. Demonstrate group presentation skills and participate in meetings.
  • Serving Others: Work well with people, focusing on solving conflict using biblical principles, listening well to others, using emotional intelligence, and developing God-honoring relationships. Is committed to understanding and meeting the needs of internal and external customers in a prompt, courteous, and professional manner in order to serve them well.
  • Creativity and Innovation: Display original thinking and creativity, meet challenges with resourcefulness, generate suggestions for improving work, develop innovative approaches and ideas, and present ideas and information in an effective manner.
  • Developing Others: Foster employee development by providing a supportive learning environment. Constructs compelling development plans and executes them.
  • Fostering Learning: Fostering learning by providing a supportive learning environment. Designs learning methodologies / interventions. Uses varied, creative, and effective training methods in designing and developing learning methodologies/interventions (e.g., courses, learning activities). Applies a learning framework to encourage staff development.
Education & Experience:
  • Bachelor's degree plus 2 years of relevant experience, or an equivalent combination of education, training, and experience.
  • Experience training staff via online platforms; Zoom, Google Meets, Huddle, etc.
  • Nonprofit ministry volunteer or work experience is beneficial.