Lead Training Specialist

2 months ago

Orlando, United States Loyal Source Government Services Full time

The Lead Training Specialist is expected to be a strategic team player with exceptional organizational and time management skills. They will have excellent research skills with the ability to multitask and adapt in a fast-paced environment. This employee will provide mission critical, integrated, operational, and training support to ensure program standards of performance are met. They will have a keen interest in data integrity and training compliance. This individual will also demonstrate outstanding integrity while operating as a key System Administrator within multiple databases. In addition, a top candidate will be a strong solutions-based thinker and an outstanding facilitator of learning and change implementation.


Pay: Starting at $70,000/year


RESPONSIBILITIES

Responsibilities include, but are not limited to training and program support as follows:

- Ensure Examiners and staff meet the VA Training Requirements

- Operate as the system admin for VA TRAIN account and Moodle Learning Management system.

- Prepare daily uploads for employee provisioning into MDE4VETS.

- Maintain accurate training reports for the MDE Program.

- Monitors and ensures data integrity and consistency between the talent management system (Salesforce), the learning management system (Moodle), and the operational system (MDE4VETS).

- Develop strong partnerships and collaborative relationships with the Clinic Support Team, Business Partners, Examiners, internal and external staff.

- Support new hires with employee retention, overall customer service and program satisfaction.

- Anticipates and resolves potential issues to avoid downstream problems and optimize outcomes.

- Work with internal and external teams to resolve data inaccuracies.

- Assist program leadership and other members of the training team with evaluating program performance to ensure that training meets business needs and improves performance.

- Present reports to management on employee training compliance

- Perform other duties and responsibilities as assigned.


REQUIREMENTS

- Bachelor’s degree from an accredited college- A minimum of 2 years’ experience in a training role

- Demonstrated knowledge of VA compensation and pension/medical disability exams

- Highly computer literate with demonstrated proficiency in MS Excel and related business and communication tools.

- Excellent written, verbal, and interpersonal communication skills

- Seasoned Presenter and Public Speaker

- Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation.


PREFERRED QUALIFICATIONS

- Prior Military experience or demonstrated familiarity with the military community and culture.

- VA MDE Quality Assurance (QA) experience.



Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.

Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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