Guest Experience Expert

2 months ago


Cambridge, United States Residence Inn by Marriott Full time

Residence Inn by Marriott - 120 Broadway [Front Desk Agent / Concierge] As a Guest Experience Expert at Residence Inn by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Handle check-ins and check-outs efficiently, ensuring accuracy and attention to detail; Respond promptly to guest inquiries and resolve any issues or complaints; Coordinate with other departments to ensure smooth operations and guest satisfaction; Maintain a clean and organized lobby area; Assist guests with luggage and provide recommendations for local attractions and dining options...Hiring Immediately >>



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