We have other current jobs related to this field that you can find below
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Member Experience Associate
4 weeks ago
Novato, United States AAA Northern California, Nevada & Utah Full timeJOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us?Great Pay - opportunity to participate in AAA...
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Branch Office Administrator
4 weeks ago
Novato, United States Edward Jones Full timeWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...
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Branch Office Administrator
5 days ago
Novato, United States Edward Jones Full timeWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...
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Branch Office Administrator
2 days ago
Novato, United States Edward Jones Full timeWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...
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Branch Office Administrator
4 weeks ago
Novato, United States Edward Jones Full timeWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...
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Branch Office Administrator
4 weeks ago
Novato, United States Edward Jones Full timeWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...
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Floater Member Service Associate
1 week ago
Novato, United States Redwood Credit Union Full timeAt Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can't do it without you - our next great hire.Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their...
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Floater Member Service Associate
1 month ago
Novato, United States Redwood Credit Union Full timeAt Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire. Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their...
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Floater Member Service Associate
1 month ago
Novato, United States Redwood Credit Union Full timeAt Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can't do it without you - our next great hire. Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their...
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Member Service Representative
2 days ago
Novato, California, United States Redwood Credit Union Full timeAbout Redwood Credit Union:Redwood Credit Union has been dedicated to empowering individuals to achieve their financial aspirations since its inception in 1950. As a not-for-profit financial institution, we prioritize the well-being of our Members, offering competitive rates, minimal fees, and a broad range of services.Position Overview:We are seeking a...
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Member Service Representative
2 days ago
Novato, California, United States Redwood Credit Union Full timeAbout Redwood Credit Union:Redwood Credit Union has been dedicated to assisting individuals in achieving their financial aspirations since 1950. As a not-for-profit financial institution, we prioritize the needs of our Members, offering competitive rates, minimal fees, and a variety of services.Position Overview:We are seeking a Floater Member Service...
AAA Branch Associate
2 months ago
JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period Benefits Medical, Dental, Vision, wellness program and more Paid Holidays Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities Collaborative Environment AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program Additional Details: Competitive hourly base commissions . Summary At AAA, our Team Members strive to deliver amazing service and help our Members outsmart lifes roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service and meeting needs and expectations to those that visit or call our branches. Member Experience Associates must have strong customer service orientation, possess active listening skills to identify unmet Member needs and have the ability to become an expert on multiple product lines, services and learn how to use custom software applications. This is a full-time, onsite position AAA San Rafael. This Team Member will use their bilingual skills to help our member base with DMV services. This Team Member will also be responsible for Insurance Servicing (P&C or Personal Lines license a plus) and AAA Smart Home sales. Essential Functions Performs fundamental customer interactions that include member services and product sales; Must be knowledgeable and proficient with AAA products and services, and adhere to branch operations in accordance to standard operating procedures and compliance including, but not limited to: Member Experience Member Services Concierge DMV Auto Travel Unlicensed Insurance Services Smart Home Security Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need. Promote AAA products and services to Members to achieve individual and branch goals and reinforce the value of AAA Membership. Understand and anticipate Member needs, identify and recommend relevant solutions from AAA to satisfy unmet needs. Knowledge/Skills/Abilities Customer Service: Demonstrates professional and friendly attitude, provides problem solving resolution; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction. Sales: Active listener, critical and adaptable thinker, strong communicator, insightful emotional intelligence Technical: Must be proficient with multiple computer systems and applications. Strong knowledge of all AAA products, services, and operations and must demonstrate fiduciary accountability. Operational Excellence: Ability and aptitude to ensure process implementation and standard operating procedures, implementation of efficiencies to ensure end to end flow meet objectives; engage in daily activities to meet larger purpose and goals. Education & Experience / Licenses & Certification Minimum Qualifications High School Diploma/GED 1-3 years of work experience with a preference for sales or customer service-focused positions including work in sales, hospitality, insurance, retail, service industry, call centers, or fast paced office environments Drive for Results - Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement Communicate Effectively - Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Teamwork - Develop quality relationships with peers, leaders and internal partners; while supporting communal focus and collaboration of Members First Preferred Qualifications Experience working with sales and service standards and goals or thresholds Fluent Bilingual Spanish speaking skills are required Work Environment/Physical Requirements This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spend using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extending periods of time may be required. Approximately 50-80 percent of time spent on the job involves of a personal computer. May travel by car, plane or other form of transportation to attend business meetings or conferences. May be required to work in one or more locations in a defined service area. CIN_RX MEA - Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions and/or piece rate bonuses. We expect most employees to earn between $270 - $3,500 annually in incentives, contingent on performance.
