Float Patient Service Representative

3 weeks ago

Harwich, United States Outer Cape Health Services Full time

Float Patient Service Representative - Lower Cape CodOur Culture: Why work with us?Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.Who We Are :Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards. Ensuring patients have access to care when they need it and request it, and validating that staff are working at the top of their licensures, are foundations of this model.Our Core Competencies:At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.A day in the life of this role:The Patient Service Representative ensures smooth patient flow and a positive experience for Outer Cape Health Services ("OCHS") patients by greeting, registering, corresponding, and answering general questions. The PSR Float will be assigned to a clinic based on the needs for that particular day. Summary of duties:Greet, register and direct patients and visitors to assigned Health CenterMake and answer telephone calls at assigned Health Center in a professional mannerMaintain provider schedules, and schedule and reschedule patient appointments in accordance with the provider's scheduleCorrespond with patients utilizing form letters, open mail and distribute to appropriate individual (ensuring confidentiality of medical information)Scan medical record documentsConduct insurance eligibility and verification; update Providers; utilize insurance web site and search enginesEnsure patient demographic and billing information is accurateReport monies taken daily and report to Billing DepartmentMonitoring Patient Portal communication with patientsCollect Co-pays and account balancesAbility to work flexible hours, as required to meet the needs of the Health Center Ability to travel between clinicsWork environment:Travel to all three locationsWhat we need from you:High school diploma2 years' relevant experience including customer serviceFluent and comfortable with technologyReliable vehicle with a current driver's licenseFlexibility to travel to different clinics throughout the weekAAP/EEO Statement Outer Cape Health Services is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.It is also the policy of OCHS to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.Please inform us of any necessary accommodations required during the application process and/or at any time during employment.

  • Float Patient Service Representative

    2 weeks ago

    Harwich, Massachusetts, United States Outer Cape Health Services Full time

    Job Title: Float Patient Service RepresentativeAt Outer Cape Health Services, we are seeking a highly skilled and dedicated Float Patient Service Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our health centers and providing exceptional patient care.Key...

  • Patient Service Representative

    2 weeks ago

    Harwich, Massachusetts, United States Outer Cape Health Services Full time

    Job SummaryThe Patient Service Representative - Float Position is a key role at Outer Cape Health Services, responsible for ensuring smooth patient flow and a positive experience for our patients. This position requires a high level of customer service, technical skills, and adaptability to work in a fast-paced environment.Key ResponsibilitiesGreet,...

  • Float Patient Service Representative

    2 weeks ago

    Harwich Port, Massachusetts, United States Outer Cape Health Services Full time

    About the RoleWe are seeking a skilled and detail-oriented Float Patient Service Representative to join our team at Outer Cape Health Services. In this role, you will play a critical part in ensuring smooth patient flow and providing a positive experience for our patients.Key ResponsibilitiesGreet and register patients, directing them to the appropriate...

  • Customer Service Representative

    3 weeks ago

    Harwich Port, Massachusetts, United States Mr. Handyman of Cape Cod and the Islands Full time

    Job OpportunityWe are seeking a motivated and friendly individual to join our team as a Customer Service Representative at our Mid-Cape office.Key Responsibilities:Answer customer calls and provide exceptional serviceSchedule work and perform administrative tasksEnsure a positive customer experienceRequirements:Good people skills and ability to work in a...

  • Customer Service Representative

    2 weeks ago

    Harwich Port, Massachusetts, United States Mr. Handyman of Cape Cod and the Islands Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Mr. Handyman of Cape Cod and the Islands. As a key member of our team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.Key ResponsibilitiesReceive incoming calls and respond to customer inquiriesSchedule...

  • Customer Service Representative

    2 weeks ago

    Harwich Port, Massachusetts, United States Mr. Handyman of Cape Cod and the Islands Full time

    Job OverviewAs a key member of the Mr. Handyman team, the Customer Service Representative plays a vital role in delivering exceptional customer experiences. This role requires a strong focus on customer satisfaction, effective communication, and a commitment to providing high-quality service.The ideal candidate will possess excellent written and verbal...

  • RN and LPN Home Healthcare- Harwich, MA

    1 month ago

    Harwich, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking Licensed Practical Nurses  (LPN/LVNs) to join us in caring, serving, and enriching the lives of our adult and pediatric patients and their families. Becoming a Maxim nurse provides access to rewarding opportunities in home healthcare. Typical Shifts are 8, 12, or 16 hours, primarily on 1st and 3rd shifts (mornings and...

  • Customer Service Representative

    2 weeks ago

    Harwich Port, Massachusetts, United States Mr Handyman Full time

    As a Service Delivery Expert at Mr. Handyman, you will be responsible for delivering exceptional customer service. Your key responsibilities will include:Key Responsibilities:Receiving and responding to customer inquiries in a professional and courteous manner.Resolving customer complaints and issues in a timely and effective manner.Scheduling services and...

  • Community Health Navigator

    4 weeks ago

    Harwich, Massachusetts, United States Outer Cape Health Services Full time

    About the RoleWe are seeking a highly motivated and compassionate Community Resource Navigator to join our team at Outer Cape Health Services. As a key member of our healthcare team, you will play a vital role in connecting patients with essential resources and services to support their overall well-being.Key ResponsibilitiesIdentify and engage with at-risk...

  • Nurse Practitioner

    3 weeks ago

    Harwich, Massachusetts, United States Outer Cape Health Services Full time

    About the RoleThe Registered Nurse at Outer Cape Health Services is a vital member of our multi-disciplinary team, responsible for providing direct patient care based on the nursing process within assigned work periods.Key ResponsibilitiesAssist in triaging patient telephone calls and conduct intake on walk-ins to identify need for urgent careSupport...

  • Nurse Practitioner

    2 weeks ago

    Harwich, Massachusetts, United States Outer Cape Health Services Full time

    Job Title: Registered NurseOuter Cape Health Services is seeking a skilled Registered Nurse to join our team. As a Registered Nurse, you will be responsible for providing direct patient care based on the nursing process within assigned work periods.Key Responsibilities:Assist in triaging patient telephone callsConduct intake on walk-ins to identify need for...

  • Registered Nurse

    4 days ago

    Harwich, United States Outer Cape Health Services Full time

    Registered Nurse $2500 Sign on Bonus Our Culture: Why work with us? Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating...

  • Customer Service Associate

    3 weeks ago

    Harwich Port, Massachusetts, United States Mr Handyman Full time

    Job SummaryAs a Customer Service Representative at Mr. Handyman, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers receive the highest level of service and satisfaction.Key ResponsibilitiesReceive and respond to customer inquiries in a professional and...

  • Registered Nurse

    4 weeks ago

    Harwich, United States Outer Cape Health Services Full time

    Registered Nurse$2500 Sign on BonusOur Culture: Why work with us? Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a...

  • Sales Support Associate

    3 weeks ago

    Harwich, Massachusetts, United States Ferguson Enterprises Full time

    Job SummaryFerguson Enterprises is seeking a highly motivated Sales Support Representative to join our team. As a Sales Support Representative, you will work closely with sales associates to provide exceptional customer service, ensuring timely quotations and accurate sales orders. This role requires strong communication skills, attention to detail, and the...

  • Medical Assistant

    3 weeks ago

    Harwich Port, Massachusetts, United States Outer Cape Health Services Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Outer Cape Health Services. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team in delivering high-quality services.Key ResponsibilitiesAssist providers with patient examinations and procedures, including...

  • Chief Clinical Operations Director

    4 weeks ago

    Harwich, Massachusetts, United States Outer Cape Health Services Full time

    Chief Clinical Operations OfficerOuter Cape Health Services is seeking a highly skilled and experienced Chief Clinical Operations Officer to join our team. As a key member of our leadership team, you will be responsible for overseeing all clinical service areas and primary care operations at our organization.About the RoleThe Chief Clinical Operations...

  • Medical Assistant

    2 weeks ago

    Harwich Port, Massachusetts, United States Outer Cape Health Services Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Outer Cape Health Services. As a Medical Assistant, you will play a vital role in supporting our healthcare team in delivering high-quality patient care.Key ResponsibilitiesAssist providers with patient examinations and procedures, including minor surgical procedures, GYN exams,...

  • Medical Assistant

    2 weeks ago

    Harwich Port, Massachusetts, United States Outer Cape Health Services Full time

    Job SummaryAs a Medical Assistant at Outer Cape Health Services, you will play a vital role in delivering high-quality patient care. Your responsibilities will include assisting providers with patient examinations, preparing patients for procedures, and maintaining accurate medical records. If you are a detail-oriented and compassionate individual with...

  • Bartender - seasonal

    2 weeks ago

    Harwich, United States Wequassett Resort and Golf Club Full time

    Cape Cod's only double Forbes Five-Star resort is looking for Bartenders for its variety of restaurants, bars, and catered events. Our waterfront venues range from elegant to beachside chic and represent the best on the Cape. This individual would prepare both alcoholic and non-alcoholic beverages according to resort specifications and interact with guests...