Current jobs related to Overnight Member Services Representative - Columbia - Planet Fitness

  • Overnight Member Services Representative

    4 months ago

    West Columbia, United States Planet Fitness Full time

    Job Summary: The Overnight Front Desk Associate  will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.    Characteristics that will make you a perfect match for our Overnight Front Desk Associate : You: Exhibit a positive...

  • Nighttime Member Services Agent

    3 weeks ago

    Columbia, Missouri, United States Planet Fitness Full time

    Position Overview: The Overnight Member Services Representative plays a crucial role in delivering outstanding customer support to members, potential members, and visitors, ensuring a welcoming and positive environment. Key Responsibilities: The Overnight Member Services Representative will:Welcome and assist members, fostering a friendly atmosphere.Manage...

  • Member Services Representative

    4 months ago

    Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...

  • Member Services Representative

    4 months ago

    Columbia, United States Planet Fitness Full time

    The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our Member Services Representative : You: Exhibit a positive and upbeat attitude. Have a...

  • Member Services Representative Afternoon

    1 month ago

    Columbia, United States Planet Fitness - Lev Management Part time $10

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...

  • Member Services Representative

    4 months ago

    West Columbia, United States Planet Fitness - Lev Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsOpportunity for advancementWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Characteristics that will make you...

  • Member Services Representative

    3 weeks ago

    Columbia, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Member Service Representative

    1 week ago

    West Columbia, South Carolina, United States Carolinas Credit Union League Full time

    {"title": "Member Service Representative", "description": "About the RoleAt Carolinas Credit Union League, we are seeking a highly skilled Member Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, handling transactions, and ensuring the smooth operation of our...

  • Member Services Representative

    4 weeks ago

    West Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our...

  • Member Services Representative

    4 months ago

    West Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our...

  • Member Services Representative 1st Shift

    4 weeks ago

    Columbia, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests....

  • Customer Service Representative

    2 weeks ago

    Columbia, Missouri, United States WARRENTON OIL GROUP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at WARRENTON OIL GROUP. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Operate a cash register and...

  • Late Night Customer Support Representative

    3 weeks ago

    Columbia, Missouri, United States Planet Fitness Full time

    Position Overview: The Overnight Member Services Representative plays a crucial role in delivering outstanding customer support to Planet Fitness members, potential members, and visitors, ensuring a welcoming and enjoyable experience. Key Responsibilities: The Overnight Member Services Representative will:Welcome and assist members, fostering a friendly...

  • Member Representative II

    2 months ago

    Columbia, United States West Community Credit Union Full time

    The Member Representative I is responsible for performing a broad variety of teller and member service duties including but not limited to opening and closing accounts, assisting members with bookkeeping and digital services issues. This position lis Representative, Retail, Banking

  • Service Desk Overnight

    2 months ago

    Columbia, United States Planet Fitness Full time

    Job DetailsJob Location 118 Columbia MD - Columbia, MD Position Type Part Time Salary Range $15.75 - $16.00 Hourly Job Shift Overnight Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have...

  • Member Service Representative- Teller

    2 months ago

    West Columbia, United States Carolinas Credit Union League Full time

    Job DescriptionJob DescriptionSalary: $16-$18 hourlyPLR Talent Forward provides HR and talent-sourcing services to credit unions in North and South Carolina.  We are pleased to partner with Brookland Federal Credit Union to assist with the identification of candidates for the position of Member Service Representative. About Brookland Federal Credit...

  • Member Experience Representative

    2 weeks ago

    Columbia, United States Goldfish Swim School Full time

    What will you be doing ? As a Member Experience Representative, your skills, knowledge and your fin-tastic personality are essential to your community and the families that we serve. You will be responsible for managing front desk tasks, speaking to children and families and maintaining a school that’s set up for success at every lesson. You’ll use...

  • Member Experience Representative

    1 week ago

    Columbia, United States Goldfish Swim School Full time

    At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members They are the ones who show our families why they should choose Goldfish Swim School week after week by making learning (and work) FUN! This job is perfect if you...

  • Member Experience Representative

    2 weeks ago

    Columbia, United States Goldfish Swim School Full time

    At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members They are the ones who show our families why they should choose Goldfish Swim School week after week by making learning (and work) FUN! This job is perfect if you...

  • Member Experience Representative

    2 weeks ago

    Columbia, South Carolina, United States Goldfish Swim School Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Member Experience Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and their families.Key ResponsibilitiesMember Engagement: Develop and maintain strong relationships...

Overnight Member Services Representative

4 months ago

Columbia, United States Planet Fitness Full time
Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Wellness resources
Job Summary:

The Overnight Front Desk Associate will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Characteristics that will make you a perfect match for our Overnight Front Desk Associate:

You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.
About the Overnight Front Desk Associate Role:

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience

Daily responsibilities for the Overnight Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Qualifications/Requirements:
  • Ability to pass a background check
  • Willing to become CPR/AED certified
  • Customer service background preferred.
  • Basic computer proficiency.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnight)
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
If you are an energetic, self-motivated individual with a positive attitude (and a great smile), we want you on our team All of our Team Members at Planet Fitness share a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

We offer:
  • Career advancement opportunities
  • Weekly pay with monthly bonus opportunities
  • Black Card membership, employee perks, rewards, and discounts
  • Paid breaks
  • Paid time off
  • 401(k) & Roth Retirement savings plan (with employer match)
  • Engaging team-building competitions, sales contests, and social events


Compensation: $10.00 - $12.00 per hour

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.