Medical Office Receptionist

7 days ago

Happy Valley, United States LifeStance Health Full time

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team

Job Summary:

The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.

Benefits:

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Hourly Pay: $20-21/hour

Location: The office is located at 10151 SE Sunnyside Rd. Suite 490, Clackamas, OR 97015

Duties/Responsibilities:

Operational Excellence:

- Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.

- Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.

- General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.

- Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.

Patient Support:

- Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.

- Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.

- Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.

- Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.

- Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.

- Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.

- Collect all in-person and telehealth co-payments and account balances at the time of service.

- Complete insurance eligibility verification and reach out to patients to resolve any issues.

Clinician Support

- Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.

- Coordinate with clinicians pertaining to any additional patient questions.

- Support clinician schedules by auditing for appointment accuracy.

- Maintain a pleasant, secure, and motivational working environment in the Practice.

Required Skills/Abilities:

- Ability to multitask and prioritize duties to support delivery of high-quality patient experience.

- Ability to work independently and as a team member.

- Strong communication skills, both written and verbal.

- Proficient in using Computer Software Applications (Microsoft Office & EMRs)

- Comfortable handling sensitive and confidential Information (HIPAA)

Education and Experience:

- High School or equivalent required, associates/bachelor's degree preferred.

- 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

LifeStance Health (NASDAQ: LFST) is one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.

Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.

Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.

Our Values:

Delivering Compassion - We care for people unconditionally and act with empathy always.

Building Relationships - We are collaborative, building enduring relationships to achieve more together.

Celebrating Difference - We respect the diversity of every individual's lived experiences.

Learn more at www.lifestance.com.

  • Medical Office Receptionist

    6 days ago

    Happy Valley, United States LifeStance Health Full time

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is...

  • Receptionist

    3 weeks ago

    Happy Valley, United States BCforward Full time

    Receptionist BCforward is currently seeking a highly motivated Receptionist for an opportunity in Clackamas, OR 97015!Position Title: ReceptionistLocation: Clackamas, OR 97015 Anticipated Start Date: Aug 26 2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected...

  • Receptionist

    2 months ago

    Happy Valley, United States BCforward Full time

    Receptionist BCforward is currently seeking a highly motivated Receptionist for an opportunity in Clackamas, OR 97015! Position Title: Receptionist Location: Clackamas, OR 97015 Anticipated Start Date: Aug 26 2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected...

  • Medical Receptionist or Medical Front Office

    2 months ago

    Oro Valley, United States TTF Recruitment Full time

    TTF is recruiting a Medical Front Office Receptionist for a Family Medicine clinic in Oro Valley, AZ. This is a direct hire opportunity offering benefits and a competitive salary range. Candidates will primarily be responsible for checking in patients, incoming calls, scheduling appointments, patient registration, and insurance verification. For...

  • Medical Office Front Desk Receptionist

    3 weeks ago

    Valley Stream, United States Complete Neurological Care Full time

    Medical Front Desk Receptionist125 N Central Avenue, Suite A Valley Stream, NY 11580  USA •Full-TimeAbout the Job:Fast growing neurological company is looking to fulfill front desk receptionist position in Valley Stream, NY.  The Front desk receptionist will assist the facility with checking in clients, answering phone calls, scheduling appointments,...

  • Medical Front Office Receptionist

    4 weeks ago

    Oro Valley, United States TTF Search and Staffing Full time

    Job DescriptionJob DescriptionTTF is recruiting a Medical Front Office Receptionist for a specialty clinic in Oro Valley, AZ. This is a direct hire opportunity offering benefits and a competitive salary range.Candidates will primarily be responsible for checking in patients, incoming calls, scheduling appointments, patient registration, and insurance...

  • Medical Receptionist

    6 days ago

    Spring Valley, Nevada, United States Sportscare Physical Therapy Full time

    Job Title: Medical ReceptionistWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at SportsCare Physical Therapy.About the Role:The Medical Receptionist will be the first point of contact for our patients, providing a warm and professional welcome to our clinic. This role requires strong communication and...

  • Medical Receptionist

    1 week ago

    Huntingdon Valley, United States HealthCare Support Full time

    Job DescriptionJob Description.Medical ReceptionistHealthCare Support is actively seeking a Medical Receptionist to fill an opening with a Urology Clinic in Huntingdon Valley, PADaily Responsibilities Medical Receptionist:Front office duties such as greeting patients, checking in and out, answering phones, scheduling/confirming appts, insurance...

  • Medical Receptionist

    2 weeks ago

    Oro Valley, United States MediQuest Full time

    Job DescriptionJob DescriptionOne of the largest Medical groups across the nation, that's been around for 45 years, is looking for their next Medical Receptionist. Who wants to be off on Fridays? We have a 4X10 schedule available for you!Pay Rate: $20/hrShift: M-TH - As early as 7:30AM, as late as 6PM (4x10 schedule)Location: Tucson, AZJob Duties for...

  • Medical Office Coordinator

    2 days ago

    Simi Valley, California, United States LISA N OKI MD A MEDICAL CORPORATION Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Front Office Receptionist to join our team at LISA N OKI MD A MEDICAL CORPORATION. As a Medical Front Office Receptionist, you will be responsible for providing exceptional patient care and administrative support to our dermatology office.Key Responsibilities:Provide excellent patient...

  • Medical Office Coordinator

    7 days ago

    Simi Valley, California, United States LISA N OKI MD A MEDICAL CORPORATION Full time

    Job OpportunityWe are seeking a highly skilled and personable medical receptionist to join our team at LISA N OKI MD A MEDICAL CORPORATION.Job SummaryAs a medical receptionist, you will be responsible for providing exceptional patient care and administrative support in a fast-paced dermatology office.Key ResponsibilitiesProvide excellent customer service to...

  • Medical Receptionist

    2 weeks ago

    Paradise Valley, Arizona, United States Foothills Sports Medicine Physical Therapy Full time

    Front Desk Medical ReceptionistFoothills Sports Medicine, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to join our team.We offer a fun, family-like environment, support, career growth opportunities, and unmatched resources to help our patients get back to their everyday lives.Responsibilities:Provide...

  • Office Administrator

    4 weeks ago

    Happy Valley, United States BCforward Full time

    Position Overview:We are seeking a dedicated Receptionist to join our team at BCforward. This role is essential in ensuring smooth operations and providing excellent customer service to our clients and visitors.Key Responsibilities:Welcome and assist visitors, directing them to the appropriate personnel.Manage a multi-line phone system, answering calls and...

  • Office Receptionist

    2 months ago

    San Tan Valley, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionOffice ReceptionistLocation: Queen Creek, AZAre you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Receptionist for our Queen Creek (San Tan Valley), AZ office; to join our team and drive success within our clinic. The position is patient-focused, requiring excellent...

  • Front Desk Medical Receptionist

    2 months ago

    Spring Valley, United States SportsCare Physical Therapy Full time

    Job DescriptionJob DescriptionJob Title: Medical ReceptionistJob Type: Part-timeShift: Tuesdays and Thursdays 11:30-7:30Location: Spring Valley, NYCompany: SportsCare Physical TherapyAbout Us:SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness...

  • Medical Receptionist

    4 weeks ago

    Simi Valley, United States Exact Staff Full time

    Our client is an established pediatric practice, that is looking to grow their operations. We are seeking a smart and diligent Medical Receptionist to join our client’s office, located in Simi Valley, CA You will be responsible for greeting guests as they come in for their appointments, maintaining patient records, and other clerical duties as...

  • Full-Time Medical Receptionist

    5 months ago

    Valley Stream, United States Long Island Foot & Ankle Group Full time

    Job DescriptionJob DescriptionFULL-TIME MEDICAL RECEPTIONIST:We are seeking a full-time receptionist to become a part of our team at our Valley Stream and Lake Success office. We have a welcoming office environment, with supportive staff who are here to help you succeed and develop!Responsibilities:Answer phones and respond to patients needs and...

  • Medical Spa Receptionist

    2 weeks ago

    Fountain Valley, California, United States iregen regeneration medicine Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Spa Receptionist to join our team at iregen Regeneration Medicine. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring seamless clinic operations.Key ResponsibilitiesGreet clients and visitors...

  • Receptionist

    4 weeks ago

    Simi Valley, United States ResourceMFG Full time

    summary Remedy is looking for a Receptionist at one of the leading manufacturing companies of secure electronic payment terminals and point of sales systems in South Jacksonville! Pay:$18 per hour Shift:Monday-Friday 9am-6pm Benefits Weekly Pay Performance reviews for pay increases Performance Bonuses Free Online Courses with Penn Foster Medical, Dental, &...

  • Receptionist

    5 days ago

    Apple Valley, California, United States PDS Health Full time

    Job Title: ReceptionistWe are seeking a highly skilled and organized Receptionist to join our team at PDS Health. As a Receptionist, you will be the first point of contact for our patients and will play a vital role in ensuring a positive and efficient experience for them.Key Responsibilities:Front Office Operations: Manage the front office, including...