Customer Service

4 weeks ago


Sarasota, United States Sunset Auto Group Full time

Customer Service - BDC

* 24-Feb-2022 to 25-Mar-2022 (EST)

* Service

* Sarasota, FL, USA

* $14

* Hourly

* Full Time

*Medical, Dental, and Vision Insurance, Life and Disability Insurance, 401k Retirement, Employee Discounts, and more*

***Full-Time*** Customer Service-Appointment Setter position available at **Audi Sarasota**, a proud member of the Sunset Automotive Group family of dealerships. We have an immediate opening for a **friendly, customer-focused professional** to join our service team as a BDC Associate. This position will contact current and former customers to schedule service appointments and to grow the service department's customer base.

Successful candidates will be organized with a strong ability to multi-task, be a team player, and have a pleasant personality. Previous automotive service experience a plus, but not required. **Starting pay of $14/hour.**

If you have customer service experience and you are looking for an opportunity where you can contribute with an established and respected organization, join our team at Audi Sarasota

**Customer Service Associate Duties**

As an Automotive Customer Service Associate, you will be taking and making calls to former and current clients to set up service appointments. You will also perform other administrative duties as needed. Exceptional customer service skills are required.

* Setting, confirming, and following up on appointments

* Following and maintaining relationship with former customers

* Determining each customer's needs by active listening

* Performing surveys with customers

* Other duties as required

**Service BDC Associate Requirements**

As a Customer Service/BDC Associate, you must embody Sunset Automotive Group's stellar community reputation of honesty, integrity and superior customer service. It is also important that you display excellent verbal and written communication and interpersonal skills.

The ideal BDC Associate will also have:

* Proven track record in customer service; automotive experience is helpful, but not required

* Excellent customer service and communication skills

* Ability to establish rapport and build relationships to ensure repeat customers

* Strong multi-tasking and organization skills

* Computer proficiency

* Verifiable work history

* Professional appearance and demeanor

* Strong English skills

**Sunset Automotive Group Benefits**

Full-time employees of Sunset Automotive Group enjoy the following benefits:

* Medical, Dental, and Vision Insurance

* Disability and Life Insurance

* 401(k) retirement plan

* Company-paid training

* Employee discounts

* And more

If you are looking for a company where you will be appreciated and have opportunities to learn and advance, this is the place for you. Enjoy your job and the people you work with at Sunset Automotive Group

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.


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