Customer Service
2 weeks ago
** Customer Service**
**Job Category****:** Customer Service **Requisition Number****:** RECEP002799 Showing 1 location **Job Details**
**Description**
Reception Job Description
* Answer incoming calls and set sales appointments using our script
+ Schedule appointment
+ Email and call to confirm appointment
* Transfer calls when available and send email to staff if unavailable for calls
* Track sales numbers for the office and update sales board daily
* Track incoming sales appointments for type of advertising attracted customers.
* Take calls for service department and forward, if unavailable create service and forward to service manager
* Great people that enter the showroom and match them with staff or show them the product and set an appointment if no sales staff is available
* Collect and distribute mail and packages ingoing and outgoing
* Mail out warranties
* Mail out post cards
* Have all guests sign in and out of the building
* Greet and prep all employment candidates
* Transfer calls to all staff in the building
* Help assist with suppling corporate meetings with food, drinks, handouts etc.
* Ensures safety compliance for visitors to the factory
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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