Customer Service

2 weeks ago


Sarasota, United States PGT Innovations Full time

** Customer Service**

**Job Category****:** Customer Service **Requisition Number****:** RECEP002799 Showing 1 location **Job Details**

**Description**

Reception Job Description

* Answer incoming calls and set sales appointments using our script

+ Schedule appointment

+ Email and call to confirm appointment

* Transfer calls when available and send email to staff if unavailable for calls

* Track sales numbers for the office and update sales board daily

* Track incoming sales appointments for type of advertising attracted customers.

* Take calls for service department and forward, if unavailable create service and forward to service manager

* Great people that enter the showroom and match them with staff or show them the product and set an appointment if no sales staff is available

* Collect and distribute mail and packages ingoing and outgoing

* Mail out warranties

* Mail out post cards

* Have all guests sign in and out of the building

* Greet and prep all employment candidates

* Transfer calls to all staff in the building

* Help assist with suppling corporate meetings with food, drinks, handouts etc.

* Ensures safety compliance for visitors to the factory

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



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