Client Services Specialist

3 months ago

Nashville, United States Nesco Resource Full time

Job Title: Client Services Specialist II

Department: Marketing Services Organization (MSO)

Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared services operations, supporting the Marketing Services Operations Manager.

Responsibilities:

  1. Project Intake and Workflow Management:

    • Monitor new creative requests via Adobe Workfront, ensuring accuracy before assigning to the appropriate team.
    • Assist in assigning work, resource allocation, and capacity management within Adobe Workfront and other platforms.
    • Collaborate with the traffic team to develop intake forms, project templates, and workflows.

  2. Client Communication and Support:

    • Serve as the primary point of contact for marketing requesters, providing proactive updates throughout the work lifecycle.
    • Independently handle client-facing communication, ensuring excellent customer service.
    • Match client needs with appropriate service offerings.

  3. Operational Excellence:

    • Drive operational excellence through collaboration across various teams.
    • Ensure efficient routing of requests across the MSO spectrum, adhering to SLAs.

Requirements:

  • Experience: 3 years preferred
  • Education: Bachelor's Degree preferred
  • Other Preferred/Required Experience:
    • Adobe Workfront experience preferred
    • Proven client support experience, adaptable to various personalities
    • Ability to develop partnerships and be a trusted resource for clients
    • Strong written, verbal, and non-verbal communication skills
    • Experience in complex, matrixed organizations
    • Strong analytical skills, deadline-driven, with attention to detail
    • Track record of learning and applying new technologies
    • Ability to communicate technical concepts to non-tech-savvy users
    • Identifying ways to improve operational processes
    • Balancing priorities under tight time constraints
    • Positive approach to challenges, with creativity and collaboration
    • Willingness to assist wherever needed
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Client Services Specialist

    5 months ago

    Nashville, United States NESCO Inc Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared...

  • Client Services Specialist

    6 months ago

    Nashville, United States NESCO Inc Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared...

  • Client Services Specialist TN

    3 weeks ago

    Nashville, United States NESCO Inc Full time

    Job ***** Client Services Specialist II ***** Marketing Services Organization (MSO) Position ***** As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared services...

  • Client Services Specialist TN

    3 weeks ago

    Nashville, United States NESCO Inc Full time

    Job Title: Client Services Specialist II Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative...

  • Client Services Specialist TN

    3 weeks ago

    Nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist IIIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing...

  • Client Services Specialist TN

    2 weeks ago

    Nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist IIIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing...

  • Client Services Specialist TN

    4 weeks ago

    nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized...

  • Client Services Specialist TN

    1 week ago

    nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized...

  • Client Services Specialist TN

    1 week ago

    nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized...

  • Client Services Specialist

    4 weeks ago

    Nashville, TN, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared...

  • Scheduling Specialist for Financial Services

    7 days ago

    Nashville, Tennessee, United States Advisor Employee Services Full time

    About the RoleWe are seeking a highly skilled Scheduling Specialist to join our team at Advisor Employee Services, a consulting firm specializing in hiring top talent for financial advisors across the United States.Key ResponsibilitiesMake outbound calls and schedule appointments with prospective clientsDevelop and implement effective contact strategies to...

  • Service Specialist

    7 months ago

    Nashville, United States EPIQ Systems Full time

    A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. Essential Job Responsibilities. Mail Services includes meter Specialist, Service, Hospitality, Technology, Retail

  • Client Service Associate

    3 months ago

    Nashville, United States AllianceBernstein Holding L.P. Full time

    About AllianceBernsteinAllianceBernstein (AB) is a leading global investment-management firm that offers high-quality research and diversified investment services to institutional investors, financial intermediaries and private-wealth clients in major global markets. Our client base includes some of the world's leading institutions as well as private-wealth...

  • Diagnostic Imaging Specialist

    7 days ago

    Nashville, Tennessee, United States HealthEcareers - Client Full time

    About the RoleHonestLove Global Professional Staffing is seeking a skilled Diagnostic Imaging Specialist to join our team in Nashville, Tennessee.Job SummaryThis 13-week assignment requires a dedicated professional with expertise in CT scanning. The ideal candidate will work 36 hours per week, consisting of 12-hour shifts, with days off included. About...

  • Client Service Associate

    5 months ago

    Nashville, United States AllianceBernstein Holding L.P. Full time

    About AllianceBernstein AllianceBernstein (AB) is a leading global investment-management firm that offers high-quality research and diversified investment services to institutional investors, financial intermediaries and private-wealth clients in major global markets. Our client base includes some of the world's leading institutions as well as private-wealth...

  • Client Service Associate

    5 months ago

    Nashville, United States AllianceBernstein Full time

    About AllianceBernstein AllianceBernstein (AB) is a leading global investment-management firm that offers high-quality research and diversified investment services to institutional investors, financial intermediaries and private-wealth clients in major global markets. Our client base includes some of the world's leading institutions as well as private-wealth...

  • Client Service Administrator

    2 weeks ago

    Nashville, United States Thrivent Financial for Lutherans Full time

    The Client Service Administrator (CSA) position is critical for achieving leverage of the advisors time. This position supports daily operations of the practice including responding to client service requests, completing post meeting work, maintaini Client Service, Administrator, Service, Client, Retail, Advisor

  • Client Service Manager

    3 weeks ago

    Nashville, United States PMA Companies Full time

    Back Client Service Manager #4402 Multiple Locations + 7 more Apply Apply for this job now! Apply Job Description: We are seeking a skilled and experienced Client Service Manager to join our service team at PMA Companies. In this pivotal role, you will serve as the primary liaison for all service, performance, maintenance, and account...

  • Client Services Manager

    1 month ago

    Nashville, United States Travel For You And Me Full time

    We are seeking an outgoing individual for our Client Services Manager opportunity. As a Coordinator you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research Create and...

  • Veterinary Client Service Representative, NVS

    2 months ago

    Nashville, United States Ethos Veterinary Health Full time

    Veterinary Receptionist - Client Service Representative (Earn an extra $4.50/hr above hourly wage weekdays after 6pm and weekends)Nashville Veterinary Specialists + Animal Emergency (NVS) is searching for Client Service Representatives to join our GROWING team! We are looking for of course ANIMAL LOVERS who are team players with stellar customer service,...